Location: London (Hybrid with supplier visits across UK)
Salary: £45,000 + performance bonus + equity
About Zenrox
Zenrox Healthcare UK operates an AI-powered marketplace connecting healthcare facilities with verified MHRA-compliant medical equipment suppliers. Our success depends on building the UK's most trusted network of high-performing suppliers.
The Opportunity
Build and manage our supplier network from the ground up. You'll recruit MHRA-compliant medical equipment suppliers, ensure quality standards, and create the supplier ecosystem that powers our marketplace.
What You'll Do
- Identify, recruit, and onboard MHRA-compliant medical equipment suppliers across all categories
- Conduct rigorous verification of suppliers (MHRA registration, insurance, compliance documentation)
- Negotiate commission structures and partnership terms
- Establish supplier performance standards and monitoring systems
- Manage supplier relationships, resolve issues, and drive continuous improvement
- Work with operations team to optimize quote response times and order fulfillment
- Analyze supplier performance data and provide coaching to underperforming partners
- Develop supplier training materials and onboarding processes
- Build strategic partnerships with key suppliers for preferential terms
- Represent supplier needs and feedback to internal product/operations teams
What You Bring
- 4+ years experience in supplier management, procurement, or vendor relations
- Understanding of medical equipment supply chain and MHRA regulations
- Strong negotiation skills with track record of favorable partnership agreements
- Relationship-building abilities with diverse stakeholders
- Data-driven approach to supplier performance management
- Experience with marketplace, e-commerce, or multi-vendor platforms
- Excellent organizational skills managing numerous supplier relationships
- Problem-solving mindset to address supplier issues and optimize network
Ideal Background
- Medical equipment distribution, healthcare supply chain, or pharmaceutical wholesale
- NHS Supply Chain or private healthcare procurement experience
- Marketplace supplier operations (Amazon, eBay, B2B platforms)
- Knowledge of MHRA/UKCA compliance requirements
- Experience with supplier quality assurance and audit processes
- SaaS or platform vendor management experience
Why Join Zenrox
- Foundational role building UK's premier medical equipment supplier network
- Significant equity stake and performance bonuses
- Direct impact on marketplace quality and growth
- Collaborate with AI technology that benefits suppliers through data-driven insights
- Opportunity to shape supplier strategy and eventually lead team
SUPPLIER RELATIONS MANAGER employer: Zenrox Healthcare Ltd
Zenrox Healthcare Ltd provides a supportive work culture that emphasizes professional growth and development. Employees benefit from hybrid/remote work options and equity as part of their compensation package. The company values strong communication and a proactive approach to customer support.
