At a Glance
- Tasks: Guide clients through software implementation and optimise their experience with Zenoti.
- Company: Join a fast-growing tech company transforming the wellness industry.
- Benefits: Attractive salary, benefits, and opportunities for career growth in an international setting.
- Other info: Be part of a diverse team and enjoy a Great Place to Work certified environment.
- Why this job: Make a real impact while working with cutting-edge technology in a dynamic team.
- Qualifications: Fluent in French and English, with experience in software implementation and strong technical skills.
The predicted salary is between 40000 - 50000 £ per year.
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes.
Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness.
Zenoti is seeking a bilingual Implementation Specialist (French and English) to support our customers in successfully adopting and optimising our software platform. As a product expert and trusted advisor, you will guide businesses through every step of the implementation process—from technical setup to training—ensuring a seamless and impactful experience.
Key Responsibilities- Understand client needs and design tailored solutions using Zenoti.
- Lead product demos, training sessions, and solution reviews with a strong business impact.
- Configure and optimize the platform according to each client’s specific workflows.
- Anticipate risks and ensure smooth project rollouts.
- Provide high-level technical support and troubleshoot customer issues efficiently.
- Work closely with internal teams to improve product features and integrations.
- Stay up to date with new Zenoti features and industry trends.
- Manage multiple projects simultaneously, ensuring compliance with SLAs and KPIs.
- Fluency in both French and English (written and spoken).
- 4 to 8 years of experience in enterprise software implementation and support.
- Strong technical knowledge in APIs, cloud solutions, and data migration.
- Proven experience deploying software at scale and working with enterprise clients.
- Excellent communication, presentation, and client training skills.
- Ability to manage multiple projects and work across distributed teams.
- Strong analytical thinking and problem-solving skills.
- Bonus points for knowledge of HTML, JavaScript, JIRA, or experience in the wellness/spa industry.
- Be part of a fast-growing, innovative company.
- Enjoy attractive salary and benefits.
- Grow your career in an international environment.
- Collaborate with a diverse, dynamic, and passionate team.
Ready to be part of Zenoti’s journey? Apply now and join us in transforming the wellness industry with cutting-edge technology and meaningful impact.
Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
EU Onboarding Specialist (Pre-Sales & Implementation | Bilingual French) in Salford employer: Zenoti
Zenoti is an exceptional employer that fosters a vibrant and inclusive work culture, empowering employees to thrive in their careers while making a meaningful impact in the beauty and wellness industry. With a commitment to innovation and growth, Zenoti offers attractive salaries, comprehensive benefits, and opportunities for professional development within a diverse and dynamic international team. Join us in transforming the wellness sector with cutting-edge technology and be part of a company recognised as a Great Place to Work CertifiedTM.
StudySmarter Expert Advice🤫
We think this is how you could land EU Onboarding Specialist (Pre-Sales & Implementation | Bilingual French) in Salford
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and wellness industry, especially those who work at Zenoti. A friendly chat can open doors and give you insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with Zenoti’s software and its features. Being able to discuss how you can help clients optimise their experience will show you’re the right fit for the role.
✨Tip Number 3
Show off your bilingual skills! Since this role requires fluency in French and English, practice speaking both languages confidently. You might even want to prepare a mock demo in French to showcase your communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Zenoti team and transforming the wellness industry.
We think you need these skills to ace EU Onboarding Specialist (Pre-Sales & Implementation | Bilingual French) in Salford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the EU Onboarding Specialist role. Highlight your bilingual skills in French and English, and showcase any relevant experience in enterprise software implementation. We want to see how you can bring value to our team!
Showcase Your Technical Skills:Since this role involves technical setup and troubleshooting, don’t forget to mention your knowledge of APIs, cloud solutions, and data migration. If you've got experience with HTML or JavaScript, give us a shout! We love seeing those skills in action.
Be Personable and Engaging:In your written application, let your personality shine through! We’re looking for someone who can connect with clients and make the onboarding process smooth and enjoyable. Use a friendly tone and show us how you can build relationships.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at Zenoti!
How to prepare for a job interview at Zenoti
✨Know Your Zenoti Inside Out
Before the interview, make sure you’re familiar with Zenoti’s software and its features. Understand how it benefits clients in the beauty and wellness industry. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Show Off Your Bilingual Skills
Since the role requires fluency in both French and English, practice switching between the two languages. Be prepared to demonstrate your language skills during the interview, whether it’s through answering questions or discussing your experience with bilingual clients.
✨Prepare for Technical Questions
Brush up on your technical knowledge related to APIs, cloud solutions, and data migration. Be ready to discuss your past experiences deploying software at scale and how you’ve tackled challenges in previous implementations. This will showcase your expertise and problem-solving abilities.
✨Demonstrate Your Project Management Skills
Think of examples from your past work where you managed multiple projects simultaneously. Be ready to explain how you ensured compliance with SLAs and KPIs, and how you communicated effectively with distributed teams. This will highlight your organisational skills and ability to thrive in a fast-paced environment.
