At a Glance
- Tasks: Guide clients through software implementation and optimise their experience with Zenoti.
- Company: Join a fast-growing tech company transforming the wellness industry.
- Benefits: Attractive salary, benefits, and opportunities for career growth in an international setting.
- Other info: Collaborate with diverse teams and stay updated on industry trends.
- Why this job: Make a meaningful impact while working with cutting-edge technology in a dynamic team.
- Qualifications: Fluency in French and English, with experience in enterprise software implementation.
The predicted salary is between 50000 - 60000 £ per year.
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes.
Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness.
Zenoti is seeking a bilingual Implementation Specialist (French and English) to support our customers in successfully adopting and optimising our software platform. As a product expert and trusted advisor, you will guide businesses through every step of the implementation process—from technical setup to training—ensuring a seamless and impactful experience.
Key Responsibilities- Understand client needs and design tailored solutions using Zenoti.
- Lead product demos, training sessions, and solution reviews with a strong business impact.
- Configure and optimize the platform according to each client’s specific workflows.
- Anticipate risks and ensure smooth project rollouts.
- Provide high-level technical support and troubleshoot customer issues efficiently.
- Work closely with internal teams to improve product features and integrations.
- Stay up to date with new Zenoti features and industry trends.
- Manage multiple projects simultaneously, ensuring compliance with SLAs and KPIs.
- Fluency in both French and English (written and spoken).
- 4 to 8 years of experience in enterprise software implementation and support.
- Strong technical knowledge in APIs, cloud solutions, and data migration.
- Proven experience deploying software at scale and working with enterprise clients.
- Excellent communication, presentation, and client training skills.
- Ability to manage multiple projects and work across distributed teams.
- Strong analytical thinking and problem-solving skills.
- Bonus points for knowledge of HTML, JavaScript, JIRA, or experience in the wellness/spa industry.
- Be part of a fast-growing, innovative company.
- Enjoy attractive salary and benefits.
- Grow your career in an international environment.
- Collaborate with a diverse, dynamic, and passionate team.
Ready to be part of Zenoti’s journey? Apply now and join us in transforming the wellness industry with cutting-edge technology and meaningful impact.
Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Bilingual French–English Implementation Specialist in Salford employer: Zenoti
Zenoti is an exceptional employer that fosters a vibrant and inclusive work culture, where innovation thrives and employees are empowered to grow their careers in the dynamic beauty and wellness industry. With competitive salaries, comprehensive benefits, and opportunities for professional development, Zenoti supports its team members in making a meaningful impact while working alongside a diverse and passionate group of individuals. Join us in transforming the wellness sector with cutting-edge technology and be part of a company recognised as a Great Place to Work CertifiedTM.
StudySmarter Expert Advice🤫
We think this is how you could land Bilingual French–English Implementation Specialist in Salford
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty and wellness industry. Attend events, webinars, or even local meetups. You never know who might have the inside scoop on job openings at Zenoti or similar companies.
✨Tip Number 2
Show off your bilingual skills! When you get the chance to chat with potential employers, make sure to highlight your fluency in French and English. It’s a massive plus for roles like the Implementation Specialist at Zenoti, so don’t hold back!
✨Tip Number 3
Prepare for those interviews! Research Zenoti’s software and its impact on the beauty and wellness industry. Be ready to discuss how your experience aligns with their needs, especially in terms of technical setup and client training.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Zenoti team. Don’t miss out on this opportunity to transform the wellness industry!
We think you need these skills to ace Bilingual French–English Implementation Specialist in Salford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Implementation Specialist role. Highlight your bilingual skills and relevant experience in enterprise software implementation to show us you're the perfect fit!
Showcase Your Technical Skills:We love seeing candidates who can demonstrate their technical knowledge. If you've got experience with APIs, cloud solutions, or data migration, make sure to mention it! This will help us see how you can contribute to our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:Don't forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Zenoti
✨Know Your Stuff
Make sure you’re well-versed in Zenoti’s software and its features. Familiarise yourself with the beauty and wellness industry, as well as common challenges clients face. This will help you demonstrate your expertise during the interview.
✨Show Off Your Bilingual Skills
Since this role requires fluency in both French and English, practice switching between the two languages. Be prepared to answer questions in both languages and showcase your ability to communicate effectively with diverse clients.
✨Prepare for Scenario Questions
Expect to be asked about past experiences where you’ve implemented software solutions or managed projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about Zenoti’s future plans, team dynamics, or how they measure success in this role. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.
