Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizesZenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.To learn more about Zenoti visit: is seeking an Implementation Specialist to support our customers in successfully adopting and optimising our software platform. As a product expert and trusted advisor, you will guide businesses through every step of the implementation process—from technical setup to training—ensuring a seamless and impactful experience. Lead product demos, training sessions, and solution reviews with a strong business impact. Anticipate risks and ensure smooth project rollouts. Manage multiple projects simultaneously, ensuring compliance with SLAs and KPIs. What We're Looking ForFluency in English and French preferred4 to 8 years of experience in enterprise software implementation and support. Strong technical knowledge in APIs, cloud solutions, and data migration. Proven experience deploying software at scale and working with enterprise clients. Excellent communication, presentation, and client training skills. Ability to manage multiple projects and work across distributed teams. Bonus points for knowledge of HTML, JavaScript, JIRA, or experience in the wellness/spa industry. Enjoy attractive salary and benefits. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Senior Start-up Specialist in Manchester employer: Zenoti
Zenoti is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront. Employees benefit from comprehensive growth opportunities, including training and mentorship, all while being part of a rapidly expanding company in the thriving wellness and beauty sector. Located in Europe, this role offers the unique advantage of contributing to a market poised for significant growth, making it a rewarding place to advance your career.
