Zenoti, based in Manchester, UK, seeks a customer support professional to manage inbound requests via phone, chat, and email. You will own issues end-to-end, advise customers on Zenoti usage, and collaborate with internal teams to improve operations.
The role requires at least 3 years in a public-facing service position with English and French, experience with POS/reservations systems, and a tech-curious mindset suitable for rapid learning and knowledge sharing.
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Senior Product Support & Solutions Engineer in Manchester employer: Zenoti
Zenoti is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront. Employees benefit from comprehensive growth opportunities, including training and mentorship, all while being part of a rapidly expanding company in the thriving wellness and beauty sector. Located in Europe, this role offers the unique advantage of contributing to a market poised for significant growth, making it a rewarding place to advance your career.
