Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead onboarding for French-speaking customers and support pre-sales solution validation.
- Company: Join Zenoti, a fast-growing SaaS company in the wellness industry.
- Benefits: Competitive salary, international career growth, and exposure to delivery and commercial strategy.
- Why this job: Blend implementation ownership with meaningful pre-sales involvement across diverse European markets.
- Qualifications: Fluent in French and English with experience in SaaS customer-facing roles.
- Other info: Shape how Zenoti scales in new countries and make a real impact.
The predicted salary is between 36000 - 60000 £ per year.
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes.
Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Zenoti is hiring a bilingual French–English professional with a background in sales engineering, solutions consulting, or enterprise implementation to support our growth across European markets. This role sits within Implementation but plays a critical part in helping customers confidently buy and adopt Zenoti. You will combine delivery ownership with structured pre-sales solution validation, supporting deals of all sizes — from mid-market to enterprise.
You will guide customers from late-stage deal discussions through onboarding, go-live, and handover to support, ensuring both commercial confidence and operational success.
What You’ll Do
- Lead onboarding for French-speaking customers across Europe.
- Translate customer workflows into scalable Zenoti configurations.
- Deliver product training, configuration reviews, and go-live readiness sessions.
- Ensure customers reach operational readiness before handover.
- Partner with Project Managers and Product Specialists to keep projects on track.
- Identify risks early and drive resolution before they impact timelines.
- Maintain strong project hygiene and documentation.
Pre-Sales & Solution Validation (Core Component)
- Support sales teams during late-stage deals by validating workflows, integrations, and technical feasibility.
- Join customer calls and demos where native-language or solution expertise is required.
- Help scope realistic implementations and identify risks before contracts are signed.
- Ensure alignment between what is sold and what is delivered.
- Contribute to solution positioning across SMB, mid-market, and enterprise deals.
This role is well suited to candidates who have previously worked as:
- Sales Engineer
- Solutions Consultant
- Implementation Consultant with pre-sales exposure
What We’re Looking For
- Fluent French and English.
- Experience as a Sales Engineer, Solutions Consultant, or Implementation Specialist in SaaS.
- 4–8 years in customer-facing software roles.
- Comfortable supporting pre-sales conversations and validating technical fit.
- Experience working across different deal sizes (SMB to enterprise).
- Strong understanding of integrations, APIs, and data migration.
- Confident running demos, workshops, and training sessions.
- Able to balance commercial awareness with delivery accountability.
- Strong stakeholder management across Sales, Product, and Services.
Nice to have
- Experience in wellness, fitness, retail, or multi-location businesses.
- Familiarity with JIRA, APIs, or implementation tooling.
Why This Role Is Unique
- Blend implementation ownership with meaningful pre-sales involvement.
- Work across a wide range of deals and European markets.
- Shape how Zenoti scales in new countries.
- Join a fast-growing global SaaS company with strong momentum in Europe.
Why Join Zenoti
- Competitive salary and benefits.
- International career growth opportunities.
- Exposure to both delivery and commercial strategy.
- High-impact role in a scaling region.
If you’re a former Sales Engineer or Solutions Consultant who enjoys staying close to delivery while still influencing deals, we’d love to hear from you. Join Zenoti and help us scale the future of wellness technology across Europe.
Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
EU Onboarding Specialist (Pre-Sales & Implementation | Bilingual French) in Manchester employer: Zenoti
Contact Detail:
Zenoti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EU Onboarding Specialist (Pre-Sales & Implementation | Bilingual French) in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms, especially those in the beauty and wellness industry. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your bilingual skills. Remember, Zenoti values communication, so be ready to demonstrate how you can bridge gaps between French and English-speaking clients.
✨Tip Number 3
Showcase your experience with SaaS and implementation during interviews. Use specific examples of how you've helped clients in the past, as this will resonate well with Zenoti's focus on customer success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Zenoti team.
We think you need these skills to ace EU Onboarding Specialist (Pre-Sales & Implementation | Bilingual French) in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the EU Onboarding Specialist role. Highlight your bilingual skills and relevant experience in sales engineering or implementation. We want to see how you can bring value to our team!
Showcase Your Experience: When detailing your past roles, focus on your customer-facing experience and any specific projects that relate to SaaS implementations. We love seeing how you've successfully managed onboarding or pre-sales processes in the past.
Be Authentic: Let your personality shine through in your application! We’re looking for someone who fits well with our culture at Zenoti, so don’t be afraid to show us who you are and what makes you passionate about this role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and shows your enthusiasm for joining our team at Zenoti!
How to prepare for a job interview at Zenoti
✨Know Your Stuff
Make sure you’re well-versed in Zenoti’s offerings and how they apply to the beauty and wellness industry. Brush up on your knowledge of SaaS solutions, especially around integrations and APIs, as these will likely come up during the interview.
✨Showcase Your Bilingual Skills
Since this role requires fluency in both French and English, be prepared to demonstrate your language skills. You might be asked to switch between languages during the interview, so practice discussing technical concepts in both tongues to show your comfort level.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle customer interactions. Think of specific examples from your past experience where you successfully managed onboarding or pre-sales processes, and be ready to discuss them in detail.
✨Engage with the Interviewers
Don’t just answer questions; engage with your interviewers. Ask insightful questions about Zenoti’s growth plans in Europe or how they envision the role evolving. This shows your genuine interest in the company and the position, making you a memorable candidate.