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- Tasks: Support clients in using our beauty tech platform and manage help requests.
- Company: Join a leading technology company in the beauty and wellness industry.
- Benefits: Competitive salary, vibrant office culture, and opportunities for growth.
- Why this job: Make a difference in clients' experiences while working in a dynamic environment.
- Qualifications: Fluency in French and English, plus customer service experience.
- Other info: In-office role with a focus on excellent customer support.
The predicted salary is between 30000 - 42000 £ per year.
A technology company in the beauty and wellness industry is seeking a Sr. Product Support Consultant fluent in French and English to join their support team in Manchester. You will aid clients in effectively utilizing the platform, manage help requests, and consult on business operations.
The ideal candidate will have customer service experience and a technology-oriented background. This is an in-office position with a focus on providing excellent customer service.
Bilingual Product Support Specialist (French/English) in Manchester employer: Zenoti
Contact Detail:
Zenoti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Product Support Specialist (French/English) in Manchester
✨Tip Number 1
Make sure you brush up on your bilingual skills! Practise speaking both French and English fluently, as you'll need to switch between them effortlessly during interviews. We want to see how well you can communicate with clients in both languages.
✨Tip Number 2
Research the company and its products thoroughly. Understanding their platform and how it fits into the beauty and wellness industry will help you stand out. We love candidates who show genuine interest and knowledge about what we do!
✨Tip Number 3
Prepare for situational questions that focus on customer service scenarios. Think of examples from your past experiences where you’ve gone above and beyond for a client. We want to hear how you handle challenges and provide excellent support!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and ready to dive into the role of Product Support Specialist.
We think you need these skills to ace Bilingual Product Support Specialist (French/English) in Manchester
Some tips for your application 🫡
Show Off Your Bilingual Skills: Since we're looking for someone fluent in both French and English, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Experience: When you're writing about your past roles, focus on your customer service experience and any tech-related jobs you've had. We love seeing how your background aligns with what we do, so don’t hold back on those relevant details!
Be Personable: We’re all about excellent customer service here at StudySmarter, so let your personality shine through in your application. A friendly tone can go a long way in showing us that you’d be a great fit for our team!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining our team!
How to prepare for a job interview at Zenoti
✨Brush Up on Your Bilingual Skills
Since the role requires fluency in both French and English, make sure to practice your language skills before the interview. Prepare to switch between languages seamlessly, as you may be asked to demonstrate your proficiency during the conversation.
✨Know the Product Inside Out
Familiarise yourself with the company's platform and its features. Understanding how the technology works will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Showcase Your Customer Service Experience
Be ready to share specific examples from your past roles that highlight your customer service skills. Think of situations where you resolved issues or improved client satisfaction, as this will demonstrate your ability to excel in a support role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This shows that you're engaged and serious about finding the right fit for both you and the company.
