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- Tasks: Guide clients through software implementation and optimise their experience with Zenoti.
- Company: Join a fast-growing tech company transforming the wellness industry.
- Benefits: Attractive salary, benefits, and opportunities for career growth in an international setting.
- Other info: Collaborate with diverse teams and stay updated on industry trends.
- Why this job: Make a meaningful impact while working with cutting-edge technology in a dynamic team.
- Qualifications: Fluent in French and English, with experience in software implementation and strong technical skills.
The predicted salary is between 50000 - 60000 £ per year.
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes.
Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for this reaffirms our commitment to empowering people to feel good and find their greatness.
We are seeking a bilingual Implementation Specialist (French and English) to support our customers in successfully adopting and optimising our software platform. As a product expert and trusted advisor, you will guide businesses through every step of the implementation process—from technical setup to training—ensuring a seamless and impactful experience.
Key Responsibilities- Understand client needs and design tailored solutions using Zenoti.
- Lead product demos, training sessions, and solution reviews with a strong business impact.
- Configure and optimize the platform according to each client’s specific workflows.
- Anticipate risks and ensure smooth project rollouts.
- Provide high-level technical support and troubleshoot customer issues efficiently.
- Work closely with internal teams to improve product features and integrations.
- Stay up to date with new Zenoti features and industry trends.
- Manage multiple projects simultaneously, ensuring compliance with SLAs and KPIs.
- Fluency in both French and English (written and spoken).
- 4 to 8 years of experience in enterprise software implementation and support.
- Strong technical knowledge in APIs, cloud solutions, and data migration.
- Proven experience deploying software at scale and working with enterprise clients.
- Excellent communication, presentation, and client training skills.
- Ability to manage multiple projects and work across distributed teams.
- Strong analytical thinking and problem-solving skills.
- Bonus points for knowledge of HTML, JavaScript, JIRA, or experience in the wellness/spa industry.
- Be part of a fast-growing, innovative company.
- Enjoy attractive salary and benefits.
- Grow your career in an international environment.
- Collaborate with a diverse, dynamic, and passionate team.
Ready to be part of Zenoti’s journey? Apply now and join us in transforming the wellness industry with cutting-edge technology and meaningful impact.
Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall.
EU Onboarding Specialist (Pre-Sales & Implementation | Bilingual French) in London employer: Zenoti
Contact Detail:
Zenoti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EU Onboarding Specialist (Pre-Sales & Implementation | Bilingual French) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty and wellness industry, especially those who might know someone at Zenoti. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your bilingual skills! When you get the chance to speak with someone from Zenoti, make sure to highlight your fluency in French and English. It’s a big plus for the role and shows you’re ready to hit the ground running.
✨Tip Number 3
Prepare for the interview by diving deep into Zenoti’s platform. Familiarise yourself with their features and think about how you can help clients optimise their experience. This will show you’re genuinely interested and ready to contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Zenoti team.
We think you need these skills to ace EU Onboarding Specialist (Pre-Sales & Implementation | Bilingual French) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the EU Onboarding Specialist role. Highlight your bilingual skills in French and English, and showcase any relevant experience in enterprise software implementation. We want to see how you can bring value to our team!
Showcase Your Technical Skills: Since this role involves technical setup and troubleshooting, don’t forget to mention your knowledge of APIs, cloud solutions, and data migration. If you've got experience with HTML or JavaScript, throw that in too! We love seeing candidates who are tech-savvy.
Communicate Clearly: Your written application is your first chance to impress us, so make it count! Use clear and concise language, and ensure there are no typos or grammatical errors. Remember, excellent communication is key in this role, so let that shine through in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our amazing team at Zenoti!
How to prepare for a job interview at Zenoti
✨Know Your Stuff
Make sure you’re well-versed in Zenoti’s software and its features. Familiarise yourself with how it benefits the beauty and wellness industry, as well as any recent updates or trends. This will show your passion and readiness to help clients succeed.
✨Show Off Your Bilingual Skills
Since this role requires fluency in both French and English, practice switching between the two languages. Be prepared to demonstrate your language skills during the interview, whether it’s answering questions or discussing technical details.
✨Prepare for Scenario Questions
Think about past experiences where you’ve implemented software solutions or trained clients. Be ready to share specific examples that highlight your problem-solving skills and ability to manage multiple projects, especially in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about Zenoti’s culture, team dynamics, and future goals. This not only shows your interest in the company but also helps you gauge if it’s the right fit for you. Plus, it’s a great way to engage with your interviewers!