E-Commerce Customer Development Manager in Woking
E-Commerce Customer Development Manager

E-Commerce Customer Development Manager in Woking

Woking Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage key online retailers and drive sales growth through innovative strategies.
  • Company: Global consumer products leader trusted in households worldwide.
  • Benefits: Competitive salary, career development, and a dynamic work environment.
  • Why this job: Join a renowned brand and make a real impact in eCommerce.
  • Qualifications: 3+ years in account management and knowledge of eCommerce.
  • Other info: Opportunity to mentor and elevate your team while driving innovation.

The predicted salary is between 36000 - 60000 Β£ per year.

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our client's products are trusted in more households than any other brand in the world, making them a household name!

You will manage and grow relationships with a portfolio of key online and omnichannel retailers, helping our client gain market share, optimise support for their brands, and implement powerful Joint Value Creation Plans.

  • Own and deliver ambitious sales and growth targets across multiple strategic eCommerce customers, aligning with our local and global objectives.
  • Lead the development, negotiation, and implementation of complex Joint Business Plans (JBPs) with major online retailers, driving share growth and ensuring compliance.
  • Master accurate forecasting of volume, sales, and investment through expert 6P+A planning, identifying risks and opportunities proactively.
  • Coach, mentor, and elevate other members of our eCommerce team, sharing your expertise and boosting overall team capabilities.
  • Drive continuous process improvements and foster innovative digital engagement using advanced analytics and emerging technologies.
  • Oversee complex commercial agreements and long-term growth investments, always aligning with profitability targets.
  • Manage the full product lifecycle from portfolio and new item planning to promotion planning, forecasting, inventory, and engaging content creation.

Candidate Specification:

  • At least 3 years of proven commercial experience in account management with retailers.
  • Some knowledge and/or experience in eCommerce, with a good understanding of digital marketing channels and how to leverage them for business growth.

E-Commerce Customer Development Manager in Woking employer: Zenopa

As a leading global consumer products company, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our E-Commerce Customer Development Manager role offers the opportunity to work with trusted brands in a collaborative environment, where innovative ideas are encouraged and rewarded. With comprehensive benefits and a commitment to continuous improvement, we empower our employees to achieve their professional goals while making a meaningful impact in the lives of consumers worldwide.
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Contact Detail:

Zenopa Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land E-Commerce Customer Development Manager in Woking

✨Tip Number 1

Network like a pro! Reach out to your connections in the eCommerce space and let them know you're on the hunt for a role. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its products. Understand their market position and think about how you can help them grow. This will show you're genuinely interested and ready to contribute.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the role of E-Commerce Customer Development Manager. Highlight your successes in account management and any innovative strategies you've implemented.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace E-Commerce Customer Development Manager in Woking

Account Management
E-Commerce Knowledge
Digital Marketing
Sales Forecasting
Joint Business Planning (JBP)
Negotiation Skills
Process Improvement
Analytical Skills
Coaching and Mentoring
Portfolio Management
Content Creation
Risk Identification
Relationship Management
Strategic Planning

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the E-Commerce Customer Development Manager role. Highlight your experience in account management and any relevant eCommerce knowledge. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can help us grow our relationships with key online retailers. Be genuine and let your personality come through.

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to meet sales targets and drive growth. Numbers speak volumes, so don’t shy away from sharing metrics that showcase your success!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!

How to prepare for a job interview at Zenopa

✨Know Your E-Commerce Stuff

Make sure you brush up on your eCommerce knowledge before the interview. Understand the latest trends in digital marketing and how they can impact sales. Be ready to discuss how you've leveraged these channels in past roles to drive growth.

✨Showcase Your Relationship Skills

Since you'll be managing key relationships with online retailers, it's crucial to demonstrate your account management experience. Prepare examples of how you've successfully built and maintained partnerships, and be ready to discuss any Joint Business Plans you've implemented.

✨Be a Numbers Person

Get comfortable with data and forecasting. The role involves mastering volume and sales forecasts, so be prepared to talk about your experience with 6P+A planning. Bring examples of how you've identified risks and opportunities through data analysis.

✨Highlight Your Coaching Experience

As a potential mentor for the eCommerce team, share your experiences in coaching or mentoring others. Discuss how you've elevated team capabilities in previous roles and how you plan to foster continuous improvement within the team.

E-Commerce Customer Development Manager in Woking
Zenopa
Location: Woking

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