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- Tasks: Service and maintain ultrasound and X-ray equipment, ensuring compliance with safety standards.
- Company: Join a leading provider of medical imaging solutions dedicated to improving patient outcomes.
- Benefits: Enjoy a competitive salary, car allowance, generous holiday, and flexible work options.
- Why this job: Make a real impact in healthcare while working with cutting-edge technology and a supportive team.
- Qualifications: 3+ years experience as a Field Service Engineer with expertise in Siemens ultrasound and X-ray systems.
- Other info: Must have a valid UK driving licence and be willing to travel.
The predicted salary is between 40000 - 60000 £ per year.
Our client delivers medical imaging solutions, supporting the NHS and global healthcare providers with expert-led, sustainable services. They innovate through collaboration, extend equipment life, and reduce waste. Certified to ISO 13485:2016, their responsive team delivers trusted, high-quality care that improves outcomes and ensures patient safety worldwide. Our client is all about its people. Their people want to use their expertise to help healthcare providers improve patient outcomes.
Our client is currently seeking dedicated Ultrasound and X-ray Field Service Engineers to support healthcare providers with expert maintenance and technical services. Known for delivering vendor-neutral diagnostic imaging solutions, our client is looking for professionals with strong technical backgrounds, independence in the field, and a commitment to customer care.
Key Responsibilities:
- Service, repair, and maintain ultrasound and X-ray equipment at customer sites, ensuring full compliance with safety and regulatory standards.
- Deliver prompt, customer-focused support, including fault diagnosis, preventative maintenance, and system installations.
- Provide remote and on-site technical support, troubleshooting, and user training.
In this role, you'll be instrumental in ensuring our clients imaging systems remain operational and reliable, contributing directly to the quality of care delivered by healthcare providers.
Person Specification:
- Proven experience (preferably 3+ years) as a Field Service Engineer, specifically working with Siemens ultrasound and X-ray systems.
- Hands-on experience diagnosing and repairing Siemens medical imaging equipment, with a focus on ultrasound and X-ray technology.
- Experience in the Multi-Vendor Service (MVS) sector is an advantage.
- Previous exposure to the healthcare environment and understanding of regulatory and compliance requirements.
Technical Abilities:
- Strong proficiency in ultrasound and X-ray hardware/software systems, with the ability to quickly diagnose and resolve issues.
- Robust knowledge of electrical engineering principles, mechanical repair, and diagnostic practices in medical technology.
- Ability to read and interpret technical manuals, schematics, and blueprints.
Attitude & Soft Skills:
- Customer-Centric: Committed to delivering excellent service and fostering strong client relationships.
- Proactive Problem-Solver: Able to anticipate potential issues and act to prevent or resolve them.
- Detail-Oriented: Focused and meticulous in repair, maintenance, and installation tasks.
- Collaborative: Works well in a team, open to sharing knowledge, learning, and engaging with colleagues, especially at the Leicester office.
Qualifications:
- Degree in Biomedical Engineering, Electrical Engineering, or a related field (desired).
- Relevant certifications in servicing and maintaining ultrasound and X-ray equipment.
Additional Requirements:
- Valid UK driving licence.
- Willingness to travel to various client locations.
- Ability to manage a flexible work schedule, including potential evening work.
Package: £50,000 - £60,000 dependent on experience, £6,000 car allowance, 25 days' holiday + Bank Holidays, Pension, Phone, Laptop.
Field Service Engineer employer: Zenopa
Contact Detail:
Zenopa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with Siemens ultrasound and X-ray systems. Since the role specifically requires experience with these technologies, having a solid understanding of their functionalities and common issues will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the medical imaging field. Attend industry events or join relevant online forums to connect with current Field Service Engineers. This can provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Demonstrate your customer-centric approach. Prepare examples from your past experiences where you successfully resolved client issues or improved service delivery. This will showcase your commitment to excellent customer care, which is crucial for this position.
✨Tip Number 4
Stay updated on regulatory and compliance standards in the healthcare sector. Understanding these requirements will not only help you in the role but also show your dedication to maintaining high safety standards during the interview process.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in servicing ultrasound and X-ray systems. Emphasise your technical skills and any previous roles that demonstrate your ability to work independently in the field.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare technology and your commitment to customer care. Mention specific experiences that align with the responsibilities of the Field Service Engineer role.
Highlight Technical Skills: In your application, clearly outline your technical abilities related to ultrasound and X-ray hardware/software systems. Include any relevant certifications and your understanding of regulatory compliance in the healthcare sector.
Showcase Soft Skills: Don't forget to mention your soft skills such as being detail-oriented, a proactive problem-solver, and your ability to collaborate effectively with teams. These traits are essential for maintaining strong client relationships.
How to prepare for a job interview at Zenopa
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with ultrasound and X-ray systems, particularly Siemens equipment. Highlight specific examples of how you've diagnosed and repaired issues in the past, as this will demonstrate your technical proficiency.
✨Emphasise Customer-Centric Approach
Since the role requires a strong commitment to customer care, share instances where you've gone above and beyond for clients. This could include providing exceptional support or training, which showcases your dedication to improving patient outcomes.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've proactively identified potential issues and resolved them before they escalated. This will illustrate your ability to think on your feet and maintain high standards in service delivery.
✨Familiarise Yourself with Regulatory Standards
Understanding the regulatory and compliance requirements in the healthcare sector is crucial. Brush up on relevant standards and be ready to discuss how you ensure compliance in your work, as this will show your commitment to safety and quality.
