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For Companies At a Glance
- Tasks: Manage inbound leads, build customer relationships, and process orders in a supportive team.
- Company: Established dental supplier with over 30 years of experience in the UK market.
- Benefits: Join a growing team with opportunities for personal impact and career development.
- Why this job: Be part of a close-knit team where your voice matters and make a real difference.
- Qualifications: Experience in sales or customer service, ideally in the dental industry.
- Other info: Dynamic environment with a focus on collaboration and customer satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
We're partnered with a trusted supplier that has supported the UK dental market for over 30 years. Their extensive experience, combined with a knowledgeable, personal approach and excellent value, delivers consistently outstanding service. Based in West Sussex, they supply a comprehensive range of dental surgery equipment across the UK, from major capital investments to carefully selected small equipment sourced from leading manufacturers worldwide. Our partner is also an accredited member of the British Dental Trade Association (BDIA), reinforcing their commitment to quality and reliability.
This growing B2B dental supplier is part of a wider dental group and has built a strong reputation for quality and reliability across the UK. With a collaborative culture where every voice matters, this is an exciting opportunity to support continued growth. You'll join a small, close-knit team, playing a key role in managing inbound leads, developing customer relationships, and processing orders to support ongoing sales growth.
Key Responsibilities:- Handle incoming customer calls and emails professionally and efficiently
- Follow up on warm inbound leads (no cold calling involved)
- Process customer orders accurately and in a timely manner
- Support account management activities and contribute to revenue growth
- Build and maintain strong relationships with returning customers
- Act as a trusted point of contact for customers, understanding their needs and providing appropriate solutions
- Deliver excellent customer service
- Manage inbound leads generated primarily through Google Ads and marketing campaigns
- Ensure all customer interactions and leads are tracked and followed up effectively
- Confidently discuss and promote a wide range of dental products
- Support customers with product information, availability, and recommendations
- Contribute ideas and feedback to help improve systems, processes, and customer experience
- Be adaptable and willing to support the wider team as the business grows
- Experience in internal sales, inside sales, telesales, or customer service, ideally within the dental industry or a dental supplier.
- Alternatively, experience as a trainee dental nurse or dental nurse looking to move into a commercial role
- Strong communication skills with a confident and professional telephone manner
- Customer-focused mindset with empathy and the ability to build long-term relationships
- Comfortable handling multiple enquiries via phone and email
- Ability to work both independently and collaboratively within a small team
- Opportunity to join a growing where your contribution will have a real impact
- A supportive, close-knit team environment
Inside Sales Representative in Crawley employer: Zenopa
Contact Detail:
Zenopa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative in Crawley
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to discuss how your experience aligns with their needs, especially in handling inbound leads and building customer relationships. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Inside Sales Representative in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Inside Sales Representative role. Highlight any relevant experience in sales or customer service, especially if it’s within the dental industry. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your customer-focused mindset and ability to build relationships, as these are key for us.
Showcase Your Communication Skills: Since you'll be handling customer calls and emails, it's important to demonstrate your strong communication skills. Make sure your application is clear, concise, and free of errors. We love a well-presented application that shows you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Zenopa
✨Know Your Products
Familiarise yourself with the range of dental products the company offers. Being able to confidently discuss these during your interview will show that you're genuinely interested and prepared, which is key for an Inside Sales Representative.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer inquiries or built relationships. This role is all about managing inbound leads and providing excellent service, so demonstrating your ability to connect with customers will set you apart.
✨Understand the Company Culture
Research the company's values and culture. Since they emphasise a collaborative environment, be ready to discuss how you can contribute to team dynamics and support your colleagues while achieving sales goals.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says and asking relevant questions. This not only shows your engagement but also reflects the empathetic approach needed for building long-term customer relationships.
