At a Glance
- Tasks: Lead and mentor a team supporting adults with learning disabilities and autism.
- Company: Join ZENO, a dynamic provider of innovative care services.
- Benefits: Competitive salary, healthcare benefits, and opportunities for professional growth.
- Other info: Enjoy a supportive work environment with exciting community activities.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: NVQ/QCF Level 3 in Health and Social Care and management experience required.
Before applying for this role, please read the following information about this opportunity found below.
We have an excellent career opportunity for the role of Service/ Team Manager to join our team based in the South Manchester area.
Contract: Full-Time, permanent contract.
Starting salary: £34,250.00 - £36,500.00 per year, negotiable depending on experience.
Hours: 39 hours per week (Monday – Friday); including on-calls and delivering training.
Benefits / Package:
- Market leading salary
- Opportunity to be part of a dynamic, forward-thinking management team
- Healthcare benefits with SimplyHealth
- Blended approach to training and development
- Growing organisation, established in 2005
- Excellent management and supportive staff
- Workplace pension scheme
- Death in service policy in place - 3 x annual salary
- Continual opportunities to progress, learn, develop and increase your salary.
The Role:
As a Service/ Team Manager for ZENO limited, you will coach and mentor a team of support workers as they work in a challenging role supporting adults with a Learning Disability, Autism, developmental impairments and associated challenging behaviours. You will need excellent organisation skills and be able to demonstrate strong leadership skills. You will need to be able to coach, develop and motivate your staff teams and help them to deliver outstanding person-centred support. The role requires a dynamic approach, leading a team to provide the very best quality of life for the people we support, while maintaining a well-structured and robust environment. This is the perfect opportunity for someone looking to take the next step in their career, who has previous experience in complex behaviours and learning disabilities to join a growing organisation with excellent progression opportunities.
Responsibilities include:
- Leading teams of support workers in maintaining safe and well-led services supporting adults with learning disabilities, autism and associated challenging behaviours.
- With the assistance of your staff team and Senior Support Workers, you will be responsible for Health & Safety compliance in services, auditing services, medication, support plans, vehicle compliance checks, staff induction, incident reports and health and Safety compliance.
- Completing staff training such as Safety Intervention, Positive Behaviour Support (PBS) & Autism Training.
- Managing your team annual leave allowances on the annual leave management system, creation of rotas and other staff management duties.
- Inducting new staff to the service, including ongoing support through effective coaching and mentoring, supervision and appraisal.
The successful candidate will:
- Be a driven, ambitious individual with a can-do attitude.
- Lead by example in providing an exceptional level of support to adults with complex behaviours.
- Be committed to the long-term aspirations of ZENO Ltd.
- Be passionate about care, support and outcomes.
- Have excellent communication and listening skills.
- Utilise a collaborative management style.
- Be comfortable in guiding staff in their own personal development, supervision, objectives and training.
Our ideal candidate will be:
- NVQ/QCF Diploma Level 3 Health and Social Care (minimum), or equivalent experience in management within health and social care, 3 + year minimum experience as a service / manager/ senior manager supporting individuals with autism, complex needs and behaviours that challenge.
- Highly motivated
- Robust skills in leadership.
- Excellent decision maker
- Excellent at multitasking.
- Excellent communication/listening
- Full UK Manual driving licence
Who are we?
ZENO is a specialist independent provider of innovative and dynamic services for adults with a learning disability and associated developmental impairments. We provide a complete life approach in supporting adults of all ages within the community. We support people across the whole spectrum of developmental impairments, including the autistic spectrum and associated mental health impairments. We also support individuals with acquired brain injuries to step down from hospitals or other secure environments, increasing independence, choice and promoting self-determination. At ZENO, we specialise in supporting people to take part in community therapeutic activities, such as hiking in the Peak District, rock climbing, horse riding, cycling, swimming and boating. We also help our supported people to lead independent lives. This involves teaching them how to prepare meals, use a washing machine, manage their own finances and look after their home.
Job Type: Full-time
Pay: £34,250.00-£36,500.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Free flu jabs
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
Schedule: Monday to Friday
Application question(s):
- NVQ/QCF Diploma Level 3 Health and Social Care
- Proven experience in managing staff teams to support individuals with challenging behaviours, autism and/or learning disabilities
- Experience in Transitions is desirable
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Service Manager - Learning Disabilities & Autism in Withington employer: Zeno Ltd
ZENO Limited is an exceptional employer located in South Manchester, offering a dynamic and supportive work environment for those passionate about making a difference in the lives of adults with learning disabilities and autism. With a market-leading salary, comprehensive healthcare benefits, and a strong focus on employee development, ZENO fosters a culture of growth and collaboration, ensuring that every team member has the opportunity to thrive and progress in their career. Join us to be part of a forward-thinking management team dedicated to providing outstanding person-centred support while enjoying a range of unique benefits and a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Learning Disabilities & Autism in Withington
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Zeno Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Zeno Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Zeno Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Zeno Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager - Learning Disabilities & Autism in Withington
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Zeno Ltd:Before hitting send, make sure to tailor your application specifically to Zeno Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Zeno Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
