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- Tasks: Lead and mentor a team supporting adults with learning disabilities and autism.
- Company: Join ZENO, a dynamic provider of innovative care services.
- Benefits: Competitive salary, healthcare benefits, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: NVQ/QCF Level 3 in Health and Social Care and management experience required.
- Other info: Enjoy a supportive work environment with exciting community activities.
Before applying for this role, please read the following information about this opportunity found below.
We have an excellent career opportunity for the role of Service/ Team Manager to join our team based in the South Manchester area.
Contract: Full-Time, permanent contract.
Starting salary: £34,250.00 - £36,500.00 per year, negotiable depending on experience.
Hours: 39 hours per week (Monday – Friday); including on-calls and delivering training.
Benefits / Package:
- Market leading salary
- Opportunity to be part of a dynamic, forward-thinking management team
- Healthcare benefits with SimplyHealth
- Blended approach to training and development
- Growing organisation, established in 2005
- Excellent management and supportive staff
- Workplace pension scheme
- Death in service policy in place - 3 x annual salary
- Continual opportunities to progress, learn, develop and increase your salary.
The Role:
As a Service/ Team Manager for ZENO limited, you will coach and mentor a team of support workers as they work in a challenging role supporting adults with a Learning Disability, Autism, developmental impairments and associated challenging behaviours. You will need excellent organisation skills and be able to demonstrate strong leadership skills. You will need to be able to coach, develop and motivate your staff teams and help them to deliver outstanding person-centred support. The role requires a dynamic approach, leading a team to provide the very best quality of life for the people we support, while maintaining a well-structured and robust environment. This is the perfect opportunity for someone looking to take the next step in their career, who has previous experience in complex behaviours and learning disabilities to join a growing organisation with excellent progression opportunities.
Responsibilities include:
- Leading teams of support workers in maintaining safe and well-led services supporting adults with learning disabilities, autism and associated challenging behaviours.
- With the assistance of your staff team and Senior Support Workers, you will be responsible for Health & Safety compliance in services, auditing services, medication, support plans, vehicle compliance checks, staff induction, incident reports and health and Safety compliance.
- Completing staff training such as Safety Intervention, Positive Behaviour Support (PBS) & Autism Training.
- Managing your team annual leave allowances on the annual leave management system, creation of rotas and other staff management duties.
- Inducting new staff to the service, including ongoing support through effective coaching and mentoring, supervision and appraisal.
The successful candidate will:
- Be a driven, ambitious individual with a can-do attitude.
- Lead by example in providing an exceptional level of support to adults with complex behaviours.
- Be committed to the long-term aspirations of ZENO Ltd.
- Be passionate about care, support and outcomes.
- Have excellent communication and listening skills.
- Utilise a collaborative management style.
- Be comfortable in guiding staff in their own personal development, supervision, objectives and training.
Our ideal candidate will be:
- NVQ/QCF Diploma Level 3 Health and Social Care (minimum), or equivalent experience in management within health and social care, 3 + year minimum experience as a service / manager/ senior manager supporting individuals with autism, complex needs and behaviours that challenge.
- Highly motivated
- Robust skills in leadership.
- Excellent decision maker
- Excellent at multitasking.
- Excellent communication/listening
- Full UK Manual driving licence
Who are we?
ZENO is a specialist independent provider of innovative and dynamic services for adults with a learning disability and associated developmental impairments. We provide a complete life approach in supporting adults of all ages within the community. We support people across the whole spectrum of developmental impairments, including the autistic spectrum and associated mental health impairments. We also support individuals with acquired brain injuries to step down from hospitals or other secure environments, increasing independence, choice and promoting self-determination. At ZENO, we specialise in supporting people to take part in community therapeutic activities, such as hiking in the Peak District, rock climbing, horse riding, cycling, swimming and boating. We also help our supported people to lead independent lives. This involves teaching them how to prepare meals, use a washing machine, manage their own finances and look after their home.
Job Type: Full-time
Pay: £34,250.00-£36,500.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Free flu jabs
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
Schedule: Monday to Friday
Application question(s):
- NVQ/QCF Diploma Level 3 Health and Social Care
- Proven experience in managing staff teams to support individuals with challenging behaviours, autism and/or learning disabilities
- Experience in Transitions is desirable
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Service Manager - Learning Disabilities & Autism employer: Zeno Ltd
Contact Detail:
Zeno Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Learning Disabilities & Autism
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or workshops related to learning disabilities and autism. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching ZENO and their approach to care. Familiarise yourself with their values and services. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or managed challenging situations. Be ready to share these stories during interviews to demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining ZENO and are familiar with their processes.
We think you need these skills to ace Service Manager - Learning Disabilities & Autism
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Manager role. Highlight your leadership experience and any relevant qualifications, like your NVQ/QCF Diploma in Health and Social Care.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about supporting individuals with learning disabilities and autism. Share specific examples of how you've made a difference in previous roles to really stand out.
Showcase Your Leadership Skills: In your application, emphasise your ability to coach and mentor staff. We want to see how you’ve successfully led teams in the past and how you plan to motivate your future team at ZENO.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Zeno Ltd
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Service Manager in supporting individuals with learning disabilities and autism. Familiarise yourself with ZENO's values and approach to care, as well as any relevant legislation or best practices in the field.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in managing teams, especially in challenging environments. Think of specific examples where you've successfully coached or mentored staff, and how you’ve handled complex behaviours. This will demonstrate your capability to lead effectively.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, and how ZENO measures success in their services. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Demonstrate Your Passion
Let your enthusiasm for supporting individuals with learning disabilities and autism shine through. Share personal stories or experiences that highlight your commitment to making a positive impact in this field. Passion can set you apart from other candidates!
