At a Glance
- Tasks: Manage and deliver exciting digital and social campaigns for diverse clients.
- Company: Join Zeno Group, a global leader in integrated communications.
- Benefits: Enjoy a competitive salary, hybrid work, and opportunities for growth.
- Other info: Collaborative environment with a focus on creativity and strategic thinking.
- Why this job: Be at the forefront of digital innovation and influencer marketing.
- Qualifications: 4+ years in digital roles with strong social and influencer experience.
The predicted salary is between 36000 - 40000 £ per year.
Zeno Group is a global integrated communications agency that partners with clients across industries to deliver strategic communications and digital solutions.
Location: Old Street, London, WC2H OEW
Type: Full‐time, permanent. Hybrid (minimum of 2 office days per week)
Salary band: £36K – £40K
About the Role
As an Account Manager on the ZDX team, you will manage and deliver digital, social, and influencer programmes for a range of clients. This hands‐on, fast‐paced role requires a solid understanding of how brands perform on social, the value of creators, and how to plan, execute, and measure digital activity.
You'll be responsible for day‐to‐day client work, turning briefs into clear plans, overseeing campaign delivery, managing content and influencer programmes, and ensuring high‐standard output. You will lead client conversations, manage timelines and deliverables, and work closely with senior digital leads, account teams, design, paid specialists, and external partners.
We want someone who can balance detail‐oriented management with idea generation, possessing strong knowledge of social platforms, influencer marketing and paid social, and the ability to translate performance data into actionable insights.
Key Responsibilities
- Client and Campaign Delivery
- Manage day‐to‐day digital and social activity across clients, including content planning, campaign delivery, influencer coordination, paid support and reporting.
- Act as the key client contact for digital work, managing requests, timelines, expectations and deliverables with confidence and clarity.
- Support senior leads in responding to briefs, shaping campaign plans and identifying opportunities for social, influencer and paid activity.
- Content and Influencer Management
- Oversee the development and delivery of social content plans across platforms such as Instagram, TikTok, Facebook, YouTube and LinkedIn.
- Develop and launch campaign content in collaboration with other teams.
- Support influencer programmes, including talent research, shortlisting, outreach, briefing, content management, contracting and reporting.
- Performance and Analysis
- Set up, manage and review reporting templates for social, content, paid and influencer campaigns.
- Analyse performance data and translate results into clear commentary, recommendations and next steps.
- Work with paid specialists to support content promotion and paid social activity across relevant platforms.
- Stay up to date with changes across social platforms, creator marketing, paid media, content formats and digital best practice, sharing relevant insights with the team.
Ideal Candidate Profile
- Experienced digital operator with 4+ years in an agency or in‐house role, and strong hands‐on experience across social and influencer programme delivery.
- Confident client and campaign manager comfortable managing day‐to‐day relationships, timelines, deliverables, approvals and multiple workstreams simultaneously.
- Strategically minded digital communicator who can identify opportunities, contribute ideas and apply cultural, platform and audience insight to strengthen social programmes and campaign recommendations.
- Strong social, influencer and paid fluency, applying platform best practice to client work.
- Insightful, organised and collaborative, able to translate performance data into recommendations, support junior team members and work effectively across account, creative, studio, strategy and paid specialists.
Account Manager, Digital and Social in London employer: Zeno London
Zeno Group is an exceptional employer, offering a dynamic work environment in the heart of London’s Old Street. With a strong focus on employee growth and collaboration, team members benefit from hybrid working arrangements, competitive salaries, and opportunities to engage with diverse clients across various industries. The culture at Zeno fosters creativity and innovation, making it an ideal place for those looking to make a meaningful impact in digital and social communications.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Digital and Social in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work in digital and social campaigns. This is your chance to shine and demonstrate what you can bring to the table, especially when applying through our website.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their digital presence and think of ways you could enhance it. Bring fresh ideas to the table during your chat – it’ll show you’re proactive and passionate about the role!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you top of mind for the hiring team. Plus, it’s a great opportunity to reiterate why you’re the perfect fit!
We think you need these skills to ace Account Manager, Digital and Social in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience with digital and social campaigns, and show us how you can bring value to our team at Zeno Group.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work that illustrate your hands-on experience with social platforms and influencer marketing. We want to see how you’ve made an impact!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This will help us understand your ideas and how you approach client management and campaign delivery.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the role. We can’t wait to hear from you!
How to prepare for a job interview at Zeno London
✨Know Your Platforms
Make sure you brush up on the latest trends and features of social media platforms like Instagram, TikTok, and LinkedIn. Zeno Group is looking for someone who understands how brands perform on these platforms, so be ready to discuss specific examples of successful campaigns you've managed.
✨Showcase Your Campaign Management Skills
Prepare to talk about your experience in managing digital and social campaigns. Have a few case studies ready that highlight your ability to oversee timelines, deliverables, and client communications. This will demonstrate your hands-on experience and confidence in managing multiple workstreams.
✨Be Data-Driven
Zeno Group values the ability to translate performance data into actionable insights. Bring examples of how you've analysed campaign results in the past and what recommendations you made based on that data. This shows you're not just creative but also strategic in your approach.
✨Collaborative Mindset
Highlight your experience working with cross-functional teams, including creatives and paid specialists. Zeno Group wants someone who can collaborate effectively, so be prepared to share how you've worked with others to achieve campaign goals and support junior team members.
