At a Glance
- Tasks: Manage and deliver exciting digital, social, and influencer programmes for diverse clients.
- Company: Join Zeno Group, a global leader in integrated communications.
- Benefits: Enjoy a competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Dynamic team environment with plenty of room for creativity and collaboration.
- Why this job: Be at the forefront of digital innovation and make a real impact on brands.
- Qualifications: 4+ years in digital roles with strong social and influencer experience.
The predicted salary is between 36000 - 40000 £ per year.
Zeno Group is a global integrated communications agency that partners with clients across industries to deliver strategic communications and digital solutions.
As an Account Manager on the ZDX team, you will manage and deliver digital, social, and influencer programmes for a range of clients. This hands-on, fast-paced role requires a solid understanding of how brands perform on social, the value of creators, and how to plan, execute, and measure digital activity. You’ll be responsible for day-to-day client work, turning briefs into clear plans, overseeing campaign delivery, managing content and influencer programmes, and ensuring high-standard output. You will lead client conversations, manage timelines and deliverables, and work closely with senior digital leads, account teams, design, paid specialists, and external partners. We want someone who can balance detail-oriented management with idea generation, possessing strong knowledge of social platforms, influencer marketing and paid social, and the ability to translate performance data into actionable insights.
Key Responsibilities
- Client and Campaign Delivery: Manage day-to-day digital and social activity across clients, including content planning, campaign delivery, influencer coordination, paid support and reporting. Act as the key client contact for digital work, managing requests, timelines, expectations and deliverables with confidence and clarity. Support senior leads in responding to briefs, shaping campaign plans and identifying opportunities for social, influencer and paid activity.
- Content and Influencer Management: Oversee the development and delivery of social content plans across platforms such as Instagram, TikTok, Facebook, YouTube and LinkedIn. Develop and launch campaign content in collaboration with other teams. Support influencer programmes, including talent research, shortlisting, outreach, briefing, content management, contracting and reporting.
- Performance and Analysis: Set up, manage and review reporting templates for social, content, paid and influencer campaigns. Analyse performance data and translate results into clear commentary, recommendations and next steps. Work with paid specialists to support content promotion and paid social activity across relevant platforms. Stay up to date with changes across social platforms, creator marketing, paid media, content formats and digital best practice, sharing relevant insights with the team.
Ideal Candidate Profile
- Experienced digital operator with 4+ years in an agency or in-house role, and strong hands-on experience across social and influencer programme delivery.
- Confident client and campaign manager comfortable managing day-to-day relationships, timelines, deliverables, approvals and multiple workstreams simultaneously.
- Strategically minded digital communicator who can identify opportunities, contribute ideas and apply cultural, platform and audience insight to strengthen social programmes and campaign recommendations.
- Strong social, influencer and paid fluency, applying platform best practice to client work.
- Insightful, organised and collaborative, able to translate performance data into recommendations, support junior team members and work effectively across account, creative, studio, strategy and paid specialists.
Account Manager, Social and Creator employer: Zeno London
Zeno Group is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong emphasis on employee growth, we offer opportunities for professional development and hands-on experience in managing innovative digital and social campaigns. Our hybrid work model promotes flexibility while ensuring that our team thrives in a supportive environment, making Zeno Group a rewarding place to advance your career in communications.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Social and Creator
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Zeno London and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Zeno London are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Zeno London on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Zeno London. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Account Manager, Social and Creator
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Zeno London. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Zeno London:Show us that you’ve done your homework! In your application, briefly mention what you admire about Zeno London’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Zeno London
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Zeno London will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Zeno London, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
