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- Tasks: Manage VOR processes and ensure vehicles are back on the road quickly.
- Company: Zenith is a leading fleet management provider with over 30 years of experience.
- Benefits: Enjoy competitive salary, flexible working, and extensive health benefits.
- Why this job: Join a supportive team culture focused on growth, collaboration, and making an impact.
- Qualifications: Strong communication skills and attention to detail; vehicle knowledge is a plus.
- Other info: Be part of an award-winning company committed to diversity and inclusion.
The predicted salary is between 21500 - 30000 £ per year.
Are you looking for a fulfilling career with an employer that truly values their team? Are you ready to advance your career in a modern, supportive workplace where your development really matters? Look no further! We are thrilled to offer an incredible opportunity for a VOR Administrator to manage ‘Vehicles off Road’ (VOR) processes and updates for our corporate division. For over 30 years, Zenith has been at the forefront of providing comprehensive fleet management solutions, accident management, and customer support to some of the UK’s top companies. Our Corporate division offers tailored services, including company cars, LCVs, salary sacrifice schemes, all designed to meet our customers' unique needs.
At Zenith, our success is built on the strength of our people. We foster a culture of growth, collaboration, and celebration of achievements. As a VOR Administrator, you will become a vital part of a dedicated team responsible for managing a portfolio of 25,000 Light Commercial Vehicles (LCV). Together, this team oversees vehicles that are off the road, maintaining communication regarding all services and repairs from the moment a vehicle arrives at the garage until it is returned to the driver. United by one goal, the team strive to minimise vehicle off road time. Your role will be essential in ensuring our customers remain mobile by effectively managing vehicle downtime.
What You’ll Do
- Serve as the primary contact for drivers and suppliers when a vehicle is off the road, using strong communication, attention to detail, and investigative thinking to ensure vehicles are back on the road as quickly and smoothly as possible.
- Manage relationships with suppliers and manufacturers to ensure timely vehicle repairs and optimal communication.
- Monitor repair progress and liaise with third-party repair suppliers, manufacturers, and our in-house Technical Services team to address any issues, providing proactive updates throughout the process.
- Investigate and challenge repair times to ensure efficiency and adherence to best practices.
- Generate and present VOR (Vehicle Off Road) reports and insights during meetings with clients and internal teams.
- Collaborate with the Down Time Management Team Leader and Technical Services Manager to enhance processes and communication.
What You’ll Bring
- Strong communication skills and a keen attention to detail.
- Proficiency in IT and excellent organizational abilities.
- A proactive attitude and a solution-oriented mindset.
- Knowledge of vehicles or mechanics would be beneficial, although it is not a requirement.
Why Zenith?
At Zenith, our people-first culture is built on respect, inclusivity, and collaboration, where your voice is heard, and your career journey is supported. We believe great customer service starts with great people, so we invest heavily in training, development, and offer clear career pathways. With our MyGPS personal development framework, you’ll have a clear, personalised route to progress. Our inclusive culture celebrates individuality and champions diversity. With six colleague-led diversity groups, regular company events, and flexible working options, Zenith is a place where your voice is heard and your ideas matter. We’re proud to be award-winning for Equality, Diversity & Inclusion, and we’ve built an environment where you can bring your true self to work every day.
Benefits
- Competitive Salary: £25,530 per annum
- 24 days annual leave & 1 day for your birthday, with the option to buy more
- Health & wellbeing: Private Medical Cover, Life Insurance, Critical Illness Cover, Dental and Health Cash Plans, Funded HRT Treatment, and more.
- Financial Benefits: Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans, breakdown cover
- Career Development: Opportunities for professional growth and access to our MyGPS personal development framework.
- Perks at Work – save money on everyday essentials with access to a shopping discounts site
- Support for your wellbeing – onsite GP & Masseuse, Employee Assistance Programme, Pensions advice, Funded HRT Treatment, and Mental Health First Aiders
- Agile Working: Flexible working arrangements to suit you, with free parking onsite.
- Social Activities: Sports and social clubs, company activities, and team events.
- Inclusive Culture: colleague-led equality groups and be part of a company committed to equality, diversity, and inclusion.
- Many more flexible benefits!
Sound Like the Right Opportunity for You? Apply Now!
When you join Zenith, you’re becoming part of a team that’s driving innovation, sustainability, and success. We are proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from people who want to be part of a business that’s shaping the future of vehicle mobility, delivering for customers, and making a difference for the environment and society.
VOR Administrator employer: Zenith
Contact Detail:
Zenith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VOR Administrator
✨Tip Number 1
Familiarise yourself with the Vehicle Off Road (VOR) processes and terminology. Understanding the key concepts will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Zenith, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've effectively managed relationships in previous roles. Be ready to share specific examples that highlight your communication and organisational abilities.
✨Tip Number 4
Research the latest trends in fleet management and vehicle maintenance. Being knowledgeable about industry developments will not only impress your interviewers but also show that you're proactive and committed to staying informed.
We think you need these skills to ace VOR Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the VOR Administrator role. Emphasise your communication skills, attention to detail, and any experience in vehicle management or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific aspects of Zenith's culture and values that resonate with you, and explain how your background makes you a great fit for the team.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully solved problems in previous roles. This is particularly important for the VOR Administrator position, where investigative thinking and a solution-oriented mindset are key.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Zenith
✨Showcase Your Communication Skills
As a VOR Administrator, strong communication is key. Be prepared to demonstrate your ability to communicate effectively with both drivers and suppliers. Use examples from your past experiences where you successfully managed relationships or resolved issues through clear communication.
✨Highlight Your Attention to Detail
This role requires meticulous attention to detail, especially when monitoring repair progress and generating reports. During the interview, share specific instances where your attention to detail made a significant impact on a project or task.
✨Demonstrate Problem-Solving Skills
The ability to solve problems quickly and efficiently is crucial in this fast-paced environment. Prepare to discuss challenges you've faced in previous roles and how you approached them, particularly in relation to vehicle management or customer service.
✨Familiarise Yourself with Vehicle Knowledge
While not a requirement, having some knowledge of vehicles or mechanics can set you apart. Brush up on basic vehicle terminology and common issues that may arise, so you can speak confidently about the subject during your interview.
