At a Glance
- Tasks: Provide third-line support for critical applications and troubleshoot complex issues.
- Company: Join Zenith, the UK's largest independent vehicle solutions provider, committed to sustainability.
- Benefits: Competitive salary, 24 days leave, health plans, and remote working options.
- Other info: Enjoy a supportive environment with great career growth and development opportunities.
- Why this job: Be part of a team driving innovation in sustainable mobility and technology.
- Qualifications: Experience in application support and strong SQL skills required.
The predicted salary is between 30000 - 36000 £ per year.
Application Support Engineer Zenith•Altrincham
At Zenith, we've been leading the transition to sustainable vehicle solutions for over 30 years.
As the UK's largest independent vehicle solutions provider, we're proud of our people, our award-winning service, and our bold ambitions to make mobility smarter, greener, and better for everyone.
We're powered by people, driven by innovation, and committed to creating an inclusive environment where everyone can thrive.
We are currently looking for an
Application Support Engineer to investigate and resolve complex application and data issues across our critical business systems.
You'll take ownership of escalated issues, use SQL and other troubleshooting tools to identify root causes, and work with stakeholders through to resolution.
- Your working time will be split between our
- Kirkstall Forge, Leeds and
Altrincham offices, alongside remote working as part of our agile working model.
You’ll join a supportive Technology team and work closely with experienced Software Engineers, testers and business stakeholders.
We share knowledge, learn together and take collective responsibility for delivering reliable systems and a great experience for our commercial customers.
- What's the Role
- Provide third-line support for key business-critical applications.
- Investigate application, data and integration issues using SQL, system logs and other troubleshooting tools.
- Take ownership of escalated issues from initial investigation through to successful resolution.
- Perform system configuration, maintenance and administrative activities across supported applications.
- Work closely with Software Engineers to investigate bugs, resolve production issues and improve system reliability.
- Maintain integrations between internal systems and contribute to scripting and automation using Power Shell or Bash.
- Keep stakeholders informed, maintain clear documentation and identify opportunities to improve our applications and support processes.
- What Can You Offer
- Previous experience in Application Support, Systems Support, Technical Support or a similar role.
- Working knowledge of SQL and relational databases, including querying and analysing data.
- Experience investigating application issues using logs, system outputs and database information.
- A logical and methodical approach to troubleshooting complex problems and identifying root causes.
- Experience supporting business-critical applications in a production environment.
- Strong communication skills and the confidence to work with technical and non-technical stakeholders.
- Exposure to Power Shell, Bash, . NET, Java Script, APIs or Agile software delivery would be advantageous.
- What's in it for You
- 24 days annual leave plus your birthday off, with the option to buy more
- Life Insurance, Critical Illness Cover, Dental and Health Cash Plans, plus access to an onsite GP, Employee Assistance Programme and Mental Health First Aiders
- Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans and free onsite parking
- Development opportunities through our My GPS personal development framework
- Perks at Work discounts, sports and social clubs, company activities, team events and colleague-led equality networks
- Agile working - you might have the opportunity to work remotely when it works for the Customer, Zenith and yourself, and you'll work with your manager to agree how this works best
Why Zenith?
- Award-winning - Leasing Company of the Year (Fleet News 2026), Large Business of the Year (Yorkshire Post Excellence in Business Awards)
- Sustainability champions - Over 41% of our fleet are Battery Electric Vehicles (BEVs), and we're a carbon‑neutral organisation
- Innovators - Investing £25 million in transformation, with a thriving fleet of 169,910 vehicles
- Inclusive - Six colleague-led diversity groups and a workplace where everyone can thrive
- A place to grow - Clear pathways through our My GPS personal development framework
- #J-18808-Ljbffr
Application Support Engineer in Stretford employer: Zenith
Zenith is an exceptional employer that fosters a dynamic work culture in the heart of Greater London, where innovation and collaboration thrive. Employees benefit from comprehensive growth opportunities, continuous learning initiatives, and the chance to work alongside industry experts in a vibrant environment that champions creativity and performance. Join us to make a meaningful impact in retail media while enjoying the unique advantages of working in one of the world's most exciting cities.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Engineer in Stretford
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Zenith or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Zenith.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Zenith.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Zenith that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Application Support Engineer in Stretford
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Zenith.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Zenith and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Zenith
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Zenith uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
