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- Tasks: Maintain and repair LCVs on customer sites, ensuring top-notch service.
- Company: Join Zenith, a leader in fleet management with over 51,000 vehicles.
- Benefits: Enjoy competitive salary, overtime pay, and generous leave options.
- Why this job: Be part of a skilled team with a focus on quality and customer satisfaction.
- Qualifications: NVQ Level 3 in Vehicle Maintenance & Repair and a valid driving licence required.
- Other info: Work in a clean, safe environment with industry-leading tools and training.
The predicted salary is between 38400 - 67200 £ per year.
Mobile LCV Technician
LCV Mobile Service Technicians – Various Locations Nationally
Salaries starting at £46,540
Since 1989 our customers have trusted us to keep them moving. Over the last 35 years we\’ve built incredible teams, products and services that allow us serve our valued customers in the best way, no matter what their transport needs.
Our specialist teams manage more than 51,000 commercial vehicles and specialist assets. We continue to invest in our mobile-based maintenance solutions ensuring we\’re well placed to support our customers who require onsite support for their vehicles and trailers.
Our hard-working and highly skilled team of 160+ mobile technicians are the key to the success of our maintenance solution. As a Zenith Mobile Technician, you will be responsible for maintaining fleets of LCVs for our customers on their sites. We have a “right first time” approach, valuing quality work and long-term solutions over quick fixes that will cause our customers more downtime in the long run.
The Job
- Travelling to customer sites servicing and repairing LCVs in accordance with current legislation.
- Fault-finding and diagnostics.
- Completing inspections on engines and electrical components and rectifying problems within specific timeframes.
- Carrying out servicing, repairs and maintenance to both new and used LCVs.
Essential Skills & Experience
- NVQ Level 3 in Light Vehicle (or Heavy) Maintenance & Repair, or equivalent;
- Knowledge and experience of servicing and maintaining LCVs and other commercial vehicles and the ability to perform repairs on various types and brands of vehicle;
- Experience in carrying out diagnostic repairs and fault finding;
- Full valid driving licence
- Excellent communication and customer service skills
- A real commitment to delivering first class service and a sense of pride in your work
The Tools
We know how important it is the have the right tools. The diagnostic and tooling equipment on board our 160+ mobile service fleet is industry leading. We are proud to offer the best equipped vans in the marketplace and to provide all our technicians with Milwaukee Audi Volt Battery powered tooling, Training including IRTEC certification, Double Deck certification (if needed) as well as H&S and new product training.
Overtime
We operate 24/7 at many of our customers sites, meaning there is overtime opportunities available. Many of our sites will require occasional weekend overtime – we will discuss the specific requirements of each role with you during the interview process.
We reward our Mobile Technicians for supporting us to support our customers by offering payment uplift.
- 1.5x base rate
- 2.0x base rate if Sunday or Bank Holiday overtime
Why Zenith
- Autonomy
- Clean, warm & safe working condition
- Quality focus – right first-time approach
- Increase earning with overtime opportunity
- Above all, we care!
Reward
- Salaries ranging from £46,540 – £52,520 (depending on location)
- 20 days annual leave (increases with length of service)
- Birthday day off!
- Buy up to 5 days additional leave
- Referral bonuses – you can bag £1000 every time you refer (and we appoint) someone you know!
- 4% employer pension contribution
- Death in service (lump sum payment 4x salary)
- Critical illness cover
- Salary sacrifice car scheme
We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.
Mobile LCV Technician employer: Zenith
Contact Detail:
Zenith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile LCV Technician
✨Tip Number 1
Familiarise yourself with the latest diagnostic tools and technologies used in mobile LCV maintenance. Being knowledgeable about industry-leading equipment can set you apart during discussions with our team.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Since this role involves direct interaction with clients, demonstrating your ability to communicate effectively and provide excellent service is crucial.
✨Tip Number 3
Showcase your commitment to quality work by discussing past experiences where you prioritised long-term solutions over quick fixes. This aligns perfectly with our 'right first time' approach.
✨Tip Number 4
Be prepared to discuss your flexibility regarding overtime and weekend work. Our operations run 24/7, and showing your willingness to support our customers during peak times can make a strong impression.
We think you need these skills to ace Mobile LCV Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Mobile LCV Technician. Highlight key skills such as fault-finding, diagnostics, and customer service in your application.
Tailor Your CV: Customise your CV to reflect your experience with light commercial vehicles and any relevant qualifications like NVQ Level 3. Emphasise your hands-on experience and any specific tools or technologies you are familiar with.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your commitment to quality work. Mention your understanding of the 'right first time' approach and how it aligns with your work ethic.
Highlight Relevant Experience: In your application, provide examples of past work where you successfully diagnosed and repaired vehicles. Use metrics or specific outcomes to demonstrate your impact, such as reduced downtime or improved customer satisfaction.
How to prepare for a job interview at Zenith
✨Showcase Your Technical Skills
Be prepared to discuss your experience with servicing and maintaining LCVs. Highlight specific examples of diagnostic repairs you've performed and the tools you used, as this will demonstrate your technical expertise.
✨Emphasise Customer Service
Since the role involves direct interaction with customers, share examples of how you've provided excellent customer service in the past. This could include resolving issues or going the extra mile to ensure customer satisfaction.
✨Demonstrate a Commitment to Quality
Talk about your approach to maintenance and repairs, particularly your commitment to a 'right first time' philosophy. Discuss how you prioritise quality work over quick fixes, which aligns with the company's values.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you might need to diagnose a fault or handle a difficult customer situation, and think through how you would respond effectively.
