At a Glance
- Tasks: Lead seamless digital operations across 30+ markets and drive strategic projects.
- Company: Join Reckitt, a global leader in consumer health and hygiene.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on creativity and growth.
- Why this job: Be at the forefront of innovative digital solutions and make a real impact.
- Qualifications: Experience in digital operations and strong leadership skills.
The predicted salary is between 48000 - 72000 £ per year.
We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses.
Over the years, we have evolved our definition of ROI, as it has changed with the ever-complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. Yes, ROI is about delivering Return on Investment; but it’s also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top-line growth for our clients’ businesses, growth for our people and growth for our culture.
Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.
It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world’s most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward–thinking and accountable to our clients.
At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world’s leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.
Reckitt is a world leading consumer health & hygiene organisation and includes some iconic household name brands across its portfolio, including Durex, Finish, Strepsils, Dettol, Vanish, Enfamil, Nurofen and Gaviscon. Since 2010, Zenith has been one of Reckitt’s global media agencies of record. Globally our assignment covers a bespoke digital buying and activation partnership, advanced digital consultancy, including advanced media technology, ad operations, and multiple industry first initiatives aimed at delivering on the client’s 2026 vision and beyond.
The Reckitt client team consists of 2 key units. Our tight knit Central team based in London is responsible for client partnership success and overall program delivery comprises of a business team, digital, operations and platform channel experts. This central team is supported by 50+ channel and activation specialists based in India & Latam delivery centres responsible for campaign activation and performance.
The central team and delivery centres collaborate closely and the Global Operations Director is a pivotal role ensuring the completed ecosystem operates seamlessly and at maximum efficiency. The Digital Operations Director, as a key member of the team, will work closely with the Digital Hub Lead and Global Business Director and be responsible for ensuring delivery of seamless digital operations on day-to-day activities for 30+ markets across Europe, the America’s and Asia Pacific as well as working on key strategic projects.
You will be the key contact with global Reckitt clients, external partners and colleagues across Publicis Groupe, locally and globally.
Digital Operations Director in London employer: Zenith
At Zenith, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration. Our London-based team thrives in a supportive environment where professional growth is encouraged through continuous learning and innovative projects, particularly in our partnership with Reckitt. With access to cutting-edge tools and a diverse range of global clients, employees can expect meaningful contributions to their careers while enjoying the unique advantage of working in one of the world's most vibrant cities.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Operations Director in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Digital Operations Director role. Highlight your experience and how it relates to their needs, especially in managing digital operations across multiple markets.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Digital Operations Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Digital Operations Director role. Highlight relevant experience and skills that align with the job description, especially in digital operations and client management.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven successful outcomes in previous positions, particularly in digital environments.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics and data to demonstrate how you’ve contributed to ROI and growth in past roles, as this aligns with our focus on effectiveness.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Zenith
✨Know Your Digital Operations Inside Out
Make sure you’re well-versed in digital operations, especially in the context of managing campaigns across multiple markets. Brush up on your knowledge of media technology and ad operations, as these will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Collaborative Spirit
Since the role involves working closely with various teams, highlight your experience in collaboration. Prepare examples of how you've successfully partnered with different departments or external partners to achieve seamless operations and drive results.
✨Understand Reckitt's Vision
Familiarise yourself with Reckitt’s brands and their 2026 vision. Being able to discuss how your skills can contribute to their goals will show that you’re not just interested in the role, but also in the company’s mission and future.
✨Prepare for Strategic Thinking Questions
Expect questions that assess your strategic thinking and problem-solving abilities. Think about past challenges you've faced in digital operations and how you overcame them. Be ready to discuss your approach to optimising performance and delivering ROI.
