Data Governance Business Director in London

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever-complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. Yes, ROI is about delivering Return on Investment; but it’s also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth.

Top-line growth for our clients’ businesses, growth for our people and growth for our culture. Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.

It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world’s most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients.

At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world’s leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

Responsibilities

• Lead the end-to-end operation of data compliance and control processes, ensuring activities are documented, consistent, auditable, and scalable.
• Manage and support an offshore team, driving high-quality delivery against agreed service levels and operational standards.
• Partner with market teams to ensure timely, accurate data submissions and help create a positive and collaborative approach to compliance.
• Oversee plan setup and monthly actuals ingestion within MediaTools, maintaining accurate, complete, and reliable data.
• Monitor data quality through structured validation and quality control processes, identifying issues before they impact reporting and insights.
• Conduct root cause investigations into data discrepancies, coordinating resolution across markets, platforms, and technical teams.
• Own and publish the Data Quality Scorecard, providing clear visibility of performance trends and improvement opportunities across markets.

Qualifications

• Experience managing data quality, governance, compliance, or operational control processes within a data-driven environment.
• Strong analytical and problem-solving skills, with the ability to investigate issues and identify practical solutions.
• Excellent stakeholder management and communication skills, capable of building trusted relationships across multiple teams.
• Experience working with operational reporting, quality assurance frameworks, and service-level management.
• Ability to balance attention to detail with a broader understanding of business priorities and outcomes.
• A collaborative mindset, with experience working across technical and non-technical teams to deliver improvements.
• Confidence managing multiple priorities while maintaining a structured, organised, and quality-focused approach.

Additional information

Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave.

You’ll also have access to a range of additional initiatives, including: Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week. At Zenith International, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.