At a Glance
- Tasks: Lead global digital operations and drive excellence in campaign delivery across diverse markets.
- Company: Join a leading ROI agency with a vibrant culture and innovative spirit.
- Benefits: Enjoy flexible working, wellness days, and great local discounts.
- Other info: Be part of a dynamic team that values creativity and continuous improvement.
- Why this job: Make a real impact in healthcare communications while collaborating with top talent worldwide.
- Qualifications: Experience in biddable activation and operational excellence is essential.
The predicted salary is between 43200 - 72000 £ per year.
We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses.
Publicis Alchemy is an innovation engine at the heart of one of Publicis Media’s largest global pharmaceutical partnerships. Built by Publicis Groupe with a bold ambition — to Make It Better and Better — our mission is to transform the way media connects with people and ultimately helps make life better for patients around the world. We’re a collective of exceptional thinkers, creators, and innovators united by curiosity and driven by purpose. Here, collaboration isn’t just encouraged — it’s essential.
About the role: We are seeking an exceptional Digital Operations Director to lead digital operations for the ex‑US global business. Working closely with the London‑based ex‑US account team, US‑based Publicis Alchemy colleagues, and more than 30 local markets worldwide, this role sits at the centre of a highly collaborative global ecosystem. You will be responsible for driving operational excellence, governance, and the continuous evolution of the client digital hub model and Ways of Working (WoW) across all Central Digital Activation markets, ensuring that biddable activation (social and programmatic) is delivered with consistency, efficiency, and world class quality across all teams and regions.
Responsibilities:
- Hub Model, Governance & Ways of Working: Lead the deployment, optimisation, and continuous improvement of the client digital hub model and WoW across onshore and offshore teams. Ensure the hub is fully integrated with SEO, Search, TAAG, APEX, analytics, and omnichannel planning, enabling aligned and efficient cross channel delivery.
- Campaign Delivery Excellence: Oversee the operational delivery of all biddable campaigns, ensuring set up, optimisation, reporting, and financial processes are accurate, timely, and aligned with best practices.
- Hub Operations, Tools & Technology: Ensure consistent adoption and effective use of key operational tools. Drive collaboration between hub teams, TAAG, and market teams to maintain consistent workflows, quality standards, and operational alignment.
- Stakeholder Engagement: Build trusted relationships with senior client stakeholders globally, regionally, and locally, ensuring operational delivery consistently meets expectations.
- Team Leadership & Capability Development: Directly manage the Campaign Manager and provide leadership across the broader operations team. Foster a strong, unified culture across onshore and offshore teams, ensuring collaboration, consistency, and shared accountability.
Qualifications: Proven experience leading multi market biddable activation teams across social and programmatic. Strong expertise in operational excellence, workflow design, governance frameworks, and hub model deployment. Deep understanding of campaign activation processes, optimisation frameworks, measurement methodologies, and automation solutions. Skilled in senior stakeholder engagement and cross functional collaboration across complex, matrixed organisations. Exceptional organisational, leadership, and communication skills, with the ability to unify and inspire geographically dispersed teams.
Additional information: Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans, we also offer WORK YOUR WORLD opportunity to work anywhere in the world, REFLECTION DAYS, HELP@HAND BENEFITS, FAMILY FRIENDLY POLICIES, FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF, GREAT LOCAL DISCOUNTS.
Publicis Groupe operates a hybrid working pattern with full time employees being office‑based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process.
Global Digital Operations Director employer: Zenith
Zenith is an exceptional employer that fosters a dynamic work culture in the heart of Greater London, where innovation and collaboration thrive. Employees benefit from comprehensive growth opportunities, continuous learning initiatives, and the chance to work alongside industry experts in a vibrant environment that champions creativity and performance. Join us to make a meaningful impact in retail media while enjoying the unique advantages of working in one of the world's most exciting cities.
StudySmarter Expert Advice🤫
We think this is how you could land Global Digital Operations Director
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with their needs. Keep it concise, engaging, and tailored to the role of Global Digital Operations Director.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Global Digital Operations Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Global Digital Operations Director role. Highlight your experience in digital operations and how it aligns with our mission at Publicis Alchemy. We want to see how you can contribute to making things better!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of your successes in previous roles. Use metrics where possible to demonstrate your impact. We love seeing how you've driven operational excellence and innovation in your past experiences.
Be Authentic:Let your personality shine through in your application. We value creativity and fresh thinking, so don’t be afraid to express your passion for digital operations and how you envision contributing to our collaborative culture at Publicis Alchemy.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Zenith
✨Know Your Digital Operations Inside Out
Before the interview, dive deep into the specifics of digital operations, especially in a global context. Familiarise yourself with the latest trends in biddable activation, programmatic advertising, and how they integrate with SEO and analytics. This knowledge will help you speak confidently about your experience and how it aligns with the company's goals.
✨Showcase Your Leadership Skills
As a Global Digital Operations Director, you'll need to lead diverse teams across various markets. Prepare examples that highlight your leadership style, how you've fostered collaboration, and any successful projects where you drove operational excellence. Be ready to discuss how you can unify geographically dispersed teams.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex situations. Think of scenarios where you've implemented workflow improvements or driven process innovations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Engage with Stakeholders
Demonstrating your ability to build relationships with senior stakeholders is crucial. Prepare to discuss how you've engaged with clients and internal teams in the past. Highlight your communication strategies and how you ensure operational delivery meets expectations, as this will resonate well with the company's focus on client value.
