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- Tasks: Lead digital campaign operations and ensure seamless execution across global markets.
- Company: Join Publicis Alchemy, a leader in innovative media solutions for the pharmaceutical industry.
- Benefits: Enjoy flexible working, wellness support, and generous family leave policies.
- Why this job: Make a real impact in digital advertising while collaborating with a diverse global team.
- Qualifications: Experience in ad operations and strong technical skills are essential.
- Other info: Opportunities for growth and development in a dynamic, supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Publicis Alchemy is an innovation engine at the heart of one of Publicis Media’s largest global pharmaceutical partnerships. Our mission is to transform the way media connects with people and ultimately helps make life better for patients around the world.
We are seeking an exceptional Ad Operations Manager to lead trafficking, governance and technical execution of digital campaigns for the ex-US global business. This role sits at the centre of a highly collaborative global ecosystem, ensuring that all digital activation — particularly across social and programmatic — is delivered with precision, compliance, and operational excellence.
The Ad Operations Manager partners closely with various teams to ensure seamless campaign implementation, accurate data capture, and consistent adoption of operational standards. This role requires deep ad tech expertise, strong operational discipline, and the ability to manage and develop junior specialists while collaborating across multiple markets and functions.
Responsibilities
- Lead the trafficking, QA, and technical implementation of digital campaigns using Google Campaign Manager 360 (CM360) and other relevant ad serving platforms.
- Ensure all campaigns are delivered accurately, on time, and in full compliance with operational standards, naming conventions, and governance frameworks.
- Oversee troubleshooting and issue resolution across creative, tracking, trafficking, and delivery workflows.
- Proactively identify potential campaign or creative issues and implement solutions to minimise disruption.
- Maintain rigorous documentation and ensure all campaign setups meet audit ready standards.
- Demonstrate expert knowledge of Google Marketing Platform (CM360, DV360, SA360) and ensure best practice usage across the hub.
- Support the implementation and governance of tagging, tracking, verification, and measurement solutions in partnership with analytics teams.
- Stay ahead of platform updates, industry changes, and emerging technologies, sharing knowledge with the wider team.
- Support the Biddable Operations Director in developing and optimising workflows, processes, and operational frameworks across onshore and offshore teams.
- Identify opportunities for automation, tooling enhancements, and operational innovation to improve efficiency and reduce manual effort.
- Ensure consistent adoption of operational tools.
- Collaborate with cross functional teams to streamline delivery and ensure alignment across markets.
- Serve as the day-to-day ad operations contact for internal teams, providing technical guidance and operational expertise.
- Partner with planning, creative, analytics, and market teams to ensure seamless campaign delivery and alignment with strategic objectives.
- Communicate technical requirements clearly and confidently to both technical and non-technical stakeholders.
- Participate in operational reviews, cross market meetings, and hub wide alignment sessions.
- Manage and mentor Ad Ops Executives, ensuring workload is prioritised effectively and deliverables meet the highest standards.
- Provide ongoing training, coaching, and development to build technical expertise across the team.
Qualifications
- Experience in ad operations or digital trafficking roles.
- Experience with additional ad servers.
- Knowledge of conversion tagging, rich media, and Google Marketing Platform tools.
- Strong experience in ad operations and ad serving platforms, particularly Google Campaign Manager 360.
- Ability to manage multiple tasks, markets, and deadlines with precision and organisation.
- High attention to detail and a proactive, problem solving mindset.
- Strong communication skills with the ability to translate technical concepts clearly.
- Technically minded with strong Excel skills and comfort working with data.
- Passion for digital activation, ad tech, and operational excellence.
Beneficial
- Working knowledge of HTML5, JavaScript, CSS, or APIs.
- Experience with Tag Management Systems.
- Understanding of programmatic operations.
- Exposure to web analytics, CRO, A/B testing, and site optimisation.
- Awareness of DCO platforms.
- Understanding of attribution solutions.
- Experience working within regulated industries.
Additional Information
Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, we also offer WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to focus on your well-being and self-care. HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for family milestones. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. GREAT LOCAL DISCOUNTS include membership discounts with local restaurants and retailers. Full details of our benefits will be shared when you join us.
Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process.
Ad Ops Manager employer: Zenith
Contact Detail:
Zenith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ad Ops Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially since Publicis Alchemy is all about making life better for patients. Tailor your answers to show how you align with their goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on articulating your ad tech expertise and operational discipline, as these are key for the Ad Ops Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Publicis Alchemy.
We think you need these skills to ace Ad Ops Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ad Ops Manager role. Highlight your experience with ad tech, digital campaigns, and any relevant tools like Google Campaign Manager 360. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about ad operations and how you can contribute to our mission at Publicis Alchemy. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled challenges in ad operations. We’re keen on candidates who can think on their feet and come up with innovative solutions, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Zenith
✨Know Your Ad Tech Inside Out
Make sure you brush up on your knowledge of Google Campaign Manager 360 and other ad serving platforms. Be ready to discuss how you've used these tools in past roles, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've proactively identified and resolved issues in digital campaigns. This role requires a keen eye for detail and a proactive mindset, so be ready to demonstrate your ability to troubleshoot effectively.
✨Communicate Clearly with All Stakeholders
Practice explaining technical concepts in simple terms. You'll need to communicate with both technical and non-technical team members, so being able to bridge that gap will show your versatility and understanding of the role.
✨Highlight Your Collaborative Spirit
This position involves working closely with various teams across different markets. Be prepared to discuss how you've successfully collaborated in the past, and share specific examples of how teamwork has led to successful campaign outcomes.
