At a Glance
- Tasks: Manage and resolve customer complaints in a regulated FCA environment.
- Company: Zenith Vehicles, a leader in the automotive industry.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Dynamic role with a focus on fairness and accuracy.
- Why this job: Make a real difference by ensuring customer satisfaction and compliance.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 27000 - 33000 £ per year.
Zenith Vehicles is seeking a Complaints Administrator to manage a varied portfolio of customer complaints within a regulated FCA environment.
You will investigate, resolve and communicate outcomes clearly, keeping timely responses and high standards of transparency across the process.
With a focus on fairness and accuracy, you will handle end-to-end cases, maintaining meticulous notes while navigating multiple systems and adapting to changing workload.
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Complaints & FCA Compliance Analyst in Leeds employer: Zenith Vehicles
Zenith Vehicles is an outstanding employer, offering a dynamic work culture in Leeds that prioritises employee development and well-being. With competitive salaries, hybrid working options, and excellent onsite facilities, we foster a supportive environment where Customer Experience Specialists can thrive and grow in their careers while making a meaningful impact on our customers' experiences.
