At a Glance
- Tasks: Manage vehicle repairs and ensure minimal downtime for customers.
- Company: Join the UK's largest independent fleet management provider.
- Benefits: Competitive salary, 24 days holiday, birthday off, and free onsite massages.
- Other info: Supportive culture with opportunities for personal development and a focus on diversity.
- Why this job: Be part of a dynamic team delivering exceptional customer service in a fast-paced environment.
- Qualifications: Strong communication skills and administrative experience, ideally in fleet or customer service.
The predicted salary is between 27060 - 27060 £ per year.
As the UK's largest independent leasing, fleet management and vehicle outsourcing provider, we've been providing end-to-end vehicle management solutions for over 30 years.
Our Commercial division offers commercial fleet operators the most comprehensive range of mobility services in the UK market for LGVs, HGVs, LCVs and trailers.
Our services include fleet management, maintenance, funding, rental and flexible hire solutions.
Trusted by some of the UKs most mission critical fleets, our market-leading solutions keep our customers' fleets available, cost efficient and compliant 24/7/365.
This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, solving problems, and providing excellent customer service.
You'll play a key role in managing vehicle repairs, liaising with suppliers, and ensuring vehicle downtime is kept to a minimum for our customers.
What You'll Be Doing
As a Fleet Administrator, you'll be responsible for tracking and progressing vehicle defects and repairs across our nationwide supplier network.
You'll work closely with customers, suppliers, and internal teams to ensure repairs are completed efficiently and service levels are maintained.
Key Responsibilities Include
- Monitoring and progressing vehicle repair and maintenance jobs.
- Liaising with suppliers to obtain repair updates and challenge delays where necessary.
- Ensuring accurate records and job notes are maintained on internal systems.
- Updating customers on the status of repairs and expected completion times.
- Supporting inbound customer and supplier enquiries via telephone and email.
- Escalating issues and sourcing alternative solutions when delays impact service delivery.
- Working collaboratively with colleagues across Fleet Operations to deliver exceptional customer service.
- Assisting with the management of breakdown and emergency repair cases when required.
What We're Looking For
We're keen to hear from candidates who have excellent communication skills and a strong administrative background, ideally gained within a fleet, logistics, automotive, or customer service environment.
Essential Skills & Experience
- Excellent verbal and written communication skills.
- Strong customer service and telephone handling experience.
- Good organisational and time management skills.
- Strong Microsoft Office skills, including Outlook, Excel and Word.
- GCSEs (or equivalent) in English and Maths.
- Experience working in a similar administrative or customer-focused role.
- Ability to prioritise workload in a busy, fast-paced environment.
Desirable
- Experience within the fleet, transport, automotive, HGV or LCV sectors.
- Experience using database systems such as SQL or similar platforms.
About You
You’ll be
- Professional and customer-focused.
- Reliable and highly organised.
- A confident communicator.
- Comfortable working under pressure.
- A collaborative team player with a positive attitude.
- Detail-oriented and committed to delivering a high standard of service.
Why Join Zenith?
At Zenith, people are at the heart of everything we do.
We offer a supportive and collaborative working environment where your contribution is valued and your development is encouraged.
You'll be joining a market-leading organisation with a strong reputation for delivering outstanding fleet management services.
The good stuff…benefits!
- 24 days holiday, which increases with length of employment
• Your birthday off!
- A great pension contribution by Zenith (6.25%)
- Life Cover
- Access to our own Zenith GP – on site and virtual for self and immediate family
- Free Massages on site
- Zenith AA breakdown cover
- Excellent referral scheme if you recommend a friend to us
- Sports and Social club - Company/Team activities
- Free parking
- Onsite bistro
- Equality, Diversity & Inclusion networks
- Perks at Work – save money on everyday essentials with access to shopping discounts
We want to positively encourage differences in Zenith and believe it is critical to our success as a company.
Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.
We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
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Fleet Administrator in Leeds employer: Zenith Vehicles
Zenith Vehicles is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With competitive salaries, hybrid working options, and a clear pathway for professional development through the MyGPS framework, employees are empowered to thrive in their roles while enjoying a supportive environment that values empathy and professionalism.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Administrator in Leeds
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Zenith Vehicles and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Zenith Vehicles!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Zenith Vehicles keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Fleet Administrator in Leeds
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Zenith Vehicles:This is your chance to really connect with the team at Zenith Vehicles. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Zenith Vehicles
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Zenith Vehicles.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Zenith Vehicles that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Zenith Vehicles. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
