Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers through phone and email, managing inquiries and building strong relationships.
- Company: Zenith Vehicles is an award-winning company leading the fleet industry with a focus on innovation and sustainability.
- Benefits: Enjoy flexible working, private medical cover, and 24 days annual leave plus your birthday off.
- Why this job: Join a diverse team where your ideas matter and career growth is supported through personalised development.
- Qualifications: Great communication skills and a passion for problem-solving are essential; no prior experience required.
- Other info: Be part of a culture that celebrates individuality and champions equality and inclusion.
The predicted salary is between 22000 - 30000 £ per year.
Join to apply for the Customer Service Executive role at Zenith Vehicles
2 days ago Be among the first 25 applicants
Join to apply for the Customer Service Executive role at Zenith Vehicles
Are you driven by delivering exceptional customer service and passionate about helping others? Looking to grow your career in a modern, positive workplace where your development really matters? At Zenith, we\’re looking for Customer Service Executives who are ready to make a difference.
Why Zenith?
At Zenith, our people are our greatest asset. We\’re committed to ensuring every colleague feels as valued as our customers, and our People Promise is at the heart of that commitment, ensuring every colleague feels respected, supported, and empowered to thrive both personally and professionally.
We believe that great customer service starts with great people, so we invest in training and clear career pathways. With our MyGPS personal development framework, you\’ll have a clear, personalised route to progress.
Our inclusive culture celebrates individuality and champions diversity. With six colleague-led diversity groups, regular company events, and flexible working options, Zenith is a place where your voice is heard and your ideas matter. We\’re proud to be award-winning for Equality, Diversity & Inclusion, and we\’ve built an environment where you can bring your true self to work every day.
Our Teams
As a Customer Service Executive At Zenith, You Could Be Joining One Of Three Specialist Divisions, All Focused On Delivering Friendly Support For Our Customers, Including Some Of The UK\’s Largest Blue-chip Companies
- Corporate Division: Provide company cars, light commercial vehicles, salary sacrifice schemes, and short-term rentals to corporate customers- all supported by our expert in-house teams who specialise in fleet, accident, and customer management, ensuring tailored solutions and first-class service for every customer.
- Commercial Division: Support operators of LGVs, HGVs, and trailers, offering fleet management, maintenance, funding, rental, and flexible hire solutions. Trusted by major grocery and parcel delivery companies, our teams provide 24/7 support to keep fleets on the road and running smoothly.
- Consumer Division: Delivering a fully digital car leasing experience, we support customers from initial enquiry and new vehicle orders to servicing and repairs. Our industry-leading digital brand, Zen Auto, and our expanding White Label solutions empower partners to offer branded leasing options to their own customers.
No matter which division you join, you\’ll be part of a high-performing team dedicated to delivering outstanding customer experiences with empathy and expertise. We offer real opportunities to grow your skills and advance your career at an award-winning company leading the fleet industry through innovation and sustainability.
What You\’ll Be Doing
Depending on your team, you could be:
- Handling a wide variety of phone and email enquiries, responding quickly and compassionately to breakdowns, defects, and repairs for our commercial fleet to ensure customers get back on the road without delay.
- Managing your own portfolio of corporate customers as their first point of contact and trusted advisor, supporting them with everything from new vehicle orders and pricing to ongoing in-life vehicle operations.
- Supporting our drivers by booking services, MOTs, and repairs, or helping them through unexpected breakdowns with care and reassurance.
You\’ll be at the heart of our customer service operation, delivering support, managing important administrative tasks, and building strong relationships through your professionalism, empathy, and clear communication.
What You\’ll Bring
If you thrive in a fast-paced environment, communicate clearly, and love solving problems, you\’ll fit right in. We\’re looking for people who:
- Are great communicators and natural problem-solvers
- Truly care about supporting customers and doing the right thing
- Are motivated, adaptable, and eager to learn
If that sounds like you, we\’d love to hear from you!
What\’s In It For You
- Starting salaries from £25,207.65 per annum
- 24 days annual leave & 1 day for your birthday, with the option to buy more
- Health & wellbeing: Private Medical Cover, Life Insurance, Critical Illness Cover, Dental and Health Cash Plans, Funded HRT Treatment, and more.
- Financial Benefits: Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans, breakdown cover
- Career Development: Opportunities for professional growth and access to our MyGPS personal development framework.
- Perks at Work – save money on everyday essentials with access to a shopping discounts site
- Support for your wellbeing – onsite GP & Masseuse, Employee Assistance Programme, Pensions advice, Funded HRT Treatment, and Mental Health First Aiders
- Agile Working: Flexible working arrangements to suit you, with free parking onsite.
- Social Activities: Sports and social clubs, company activities, and team events.
- Inclusive Culture: colleague-led equality groups and be part of a company committed to equality, diversity, and inclusion.
Sound Like The Right Opportunity For You? Apply Now!
When you join Zenith, you\’re becoming part of a team that\’s driving innovation, sustainability, and success. We are proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from people who want to be part of a business that\’s shaping the future of vehicle mobility, delivering for customers, and making a difference for the environment and society.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Zenith Vehicles by 2x
Get notified about new Customer Service Executive jobs in Leeds, England, United Kingdom.
Leeds, England, United Kingdom 2 weeks ago
Leeds, England, United Kingdom 6 days ago
Leeds, England, United Kingdom 2 days ago
Leeds, England, United Kingdom 2 weeks ago
Leeds, England, United Kingdom 1 month ago
Morley, England, United Kingdom 1 month ago
West Yorkshire, England, United Kingdom 1 week ago
Harrogate, England, United Kingdom 4 weeks ago
Leeds, England, United Kingdom 1 week ago
Leeds, England, United Kingdom 1 week ago
Leeds, England, United Kingdom 1 week ago
Brighouse, England, United Kingdom 2 weeks ago
Leeds, England, United Kingdom 2 weeks ago
Wakefield, England, United Kingdom 4 weeks ago
Leeds, England, United Kingdom 6 days ago
Harrogate, England, United Kingdom 1 week ago
Leeds, England, United Kingdom 2 days ago
Utilities Customer Service Complaint Handler
Leeds, England, United Kingdom 3 weeks ago
Leeds, England, United Kingdom 6 days ago
Shipley, England, United Kingdom 3 months ago
Leeds, England, United Kingdom 2 days ago
Leeds, England, United Kingdom 2 days ago
Leeds, England, United Kingdom 2 weeks ago
Ferrybridge, England, United Kingdom 6 days ago
Bradford, England, United Kingdom 3 weeks ago
Clayton West, England, United Kingdom 4 months ago
Boroughbridge, England, United Kingdom 5 days ago
Leeds, England, United Kingdom 2 months ago
Dodworth, England, United Kingdom 1 week ago
Ferrybridge, England, United Kingdom 1 week ago
Bradford, England, United Kingdom 2 days ago
Wakefield, England, United Kingdom 2 days ago
Order Processing and Customer Service Coordinator
Leeds, England, United Kingdom 2 weeks ago
Leeds, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Customer Service Executive employer: Zenith Vehicles
Contact Detail:
Zenith Vehicles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Familiarise yourself with Zenith's values and culture. Understanding their commitment to diversity, inclusion, and employee development will help you align your responses during interviews and show that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss specific examples of how you've delivered exceptional customer service in the past. Zenith is looking for candidates who can demonstrate empathy and problem-solving skills, so think of scenarios where you made a positive impact on a customer's experience.
✨Tip Number 3
Research the different divisions within Zenith, such as Corporate, Commercial, and Consumer. Tailoring your knowledge about these areas to your interview answers will show your genuine interest in the role and help you stand out as a candidate.
✨Tip Number 4
Network with current or former employees of Zenith on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Use keywords from the job description, such as 'communication', 'problem-solving', and 'supporting customers' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional customer service. Share specific examples of how you've helped customers in the past and how you align with Zenith's values of empathy and support.
Showcase Your Skills: Highlight your communication skills and adaptability in your application. Mention any relevant training or experiences that showcase your ability to thrive in a fast-paced environment, as this is crucial for the Customer Service Executive role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a customer service position.
How to prepare for a job interview at Zenith Vehicles
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share specific examples of how you've gone above and beyond in previous roles to deliver exceptional service, as this aligns perfectly with Zenith's values.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've successfully resolved customer issues. Zenith is looking for natural problem-solvers, so highlight your ability to think on your feet and provide effective solutions under pressure.
✨Emphasise Communication Skills
Since clear communication is key in a customer service role, practice articulating your thoughts clearly and concisely. You might want to role-play common customer interactions to showcase your communication style and empathy.
✨Research Zenith's Culture and Values
Familiarise yourself with Zenith's commitment to diversity, inclusion, and employee development. Be ready to discuss how you can contribute to their positive workplace culture and align with their People Promise.