At a Glance
- Tasks: Manage customer billing, resolve queries, and ensure excellent service.
- Company: Zenith, the UK's largest independent vehicle solutions provider.
- Benefits: Competitive salary, 24 days leave, private medical insurance, and development opportunities.
- Other info: Inclusive culture with growth pathways and flexible working options.
- Why this job: Join a sustainable company making mobility smarter and greener.
- Qualifications: Strong organisational skills, customer service experience, and Excel proficiency.
The predicted salary is between 30000 - 32105 £ per year.
At Zenith, we've been leading the transition to sustainable vehicle solutions for over 30 years.
As the UK's largest independent vehicle solutions provider, we're proud of our people, our award-winning service, and our bold ambitions to make mobility smarter, greener, and better for everyone.
We're powered by people, driven by innovation, and committed to creating an inclusive environment where everyone can thrive.
- We are currently looking for a
- Billing Analyst to join Zenith on a
6-month fixed-term contract , with the potential for extension or a permanent opportunity.
You'll play a key role in delivering accurate and timely customer invoicing, resolving billing queries, and ensuring excellent service for a portfolio of customers while supporting Zenith's commitment to outstanding customer experience.
- What's The Role
- Manage a portfolio of customers and take ownership of all billing activities
- Produce and issue accurate customer invoices in line with agreed SLAs
- Build effective relationships with customers and internal stakeholders
- Investigate and resolve billing disputes within agreed timescales
- Collaborate with operational and finance teams to deliver prompt query resolution
- Support team objectives, KPIs, and continuous improvement initiatives
- Handle ad hoc customer requests and billing queries while maintaining service excellence
- What Can You Offer
- Strong organisational skills with a professional communication style
- Excellent customer service and relationship-building abilities
- Ability to identify issues quickly and take effective corrective action
- Strong Excel skills including lookups, pivot tables, and formulas
- Proven ability to resolve customer queries and support prompt payment collection
- Excellent verbal and written communication skills
- A proactive, resilient, and adaptable approach to managing workloads and priorities
- What's In It For You
- Salary £26,497.25 per annum
- 24 days annual leave plus your birthday off, with the option to buy more
- Private Medical Insurance, Life Insurance, Critical Illness Cover, Dental and Health Cash Plans
- Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans
- Development opportunities through our My GPS personal development framework
- Perks at Work - discounts on everyday essentials
- Onsite GP, Employee Assistance Programme, Mental Health First Aiders
- Sports and social clubs, company activities, and team events
- Inclusive culture with colleague-led equality networks
- Free onsite parking
- Agile working - you might have the opportunity to work remotely when it works for the Customer, Zenith and yourself, and you'll work with your manager to agree how this works best
Why Zenith?
- Award-winning - Leasing Company of the Year (Fleet News 2026), Large Business of the Year (Yorkshire Post Excellence in Business Awards)
- Sustainability champions - Over 41% of our fleet are Battery Electric Vehicles (BEVs), and we're a carbon-neutral organisation
- Innovators - Investing £25 million in transformation, with a thriving fleet of 169,910 vehicles
- Inclusive - Six colleague-led diversity groups and a workplace where everyone can thrive
- A place to grow - Clear pathways through our My GPS personal development framework
We want to positively encourage differences in Zenith and believe it is critical to our success as a company.
Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.
We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
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Billing Analyst - 6 Month FTC employer: Zenith Vehicles
Zenith Vehicles is an outstanding employer, offering a dynamic work culture in Leeds that prioritises employee development and well-being. With competitive salaries, hybrid working options, and excellent onsite facilities, we foster a supportive environment where Customer Experience Specialists can thrive and grow in their careers while making a meaningful impact on our customers' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Analyst - 6 Month FTC
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Zenith Vehicles.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Zenith Vehicles might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Billing Analyst - 6 Month FTC
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Zenith Vehicles will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Zenith Vehicles. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Zenith Vehicles confidence in your short-term commitment to the role.
How to prepare for a job interview at Zenith Vehicles
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Zenith Vehicles.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Zenith Vehicles that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
