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- Tasks: Deliver engaging HR training and support to learners and businesses.
- Company: Join Zenith, a fast-growing learning and development division with a positive culture.
- Benefits: Enjoy enhanced holidays, hybrid working, and continuous learning opportunities.
- Why this job: Make a real impact in HR training while developing your career.
- Qualifications: CIPD Level 5 or equivalent HR experience required.
- Other info: Be part of a supportive team that values growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Zenith are looking to recruit an experienced HR Trainer to work from its head office in Hebburn. As an HR Trainer you will be a commercially minded HR professional, providing practical HR support to Zenith customers as part of the Recruit, Retain and Thrive project. Also, from April 2026 deliver high-quality teaching, learning and assessment for HR apprenticeships (primarily Level 3 HR Support, with potential to support Level 5 in time), making sure learners achieve on time and employers see value. You must have real HR experience in industry and be confident translating what good HR looks like into training, coaching and documentation for learners and employers. You will also work to funding/compliance standards, Ofsted expectations and Zenith's internal quality framework.
Role responsibilities
- HR Support (Client-Facing)
- Be a named HR contact for a portfolio of Zenith customers, providing timely, inclusive, risk aware advice on ER, absence, performance, probation, recruitment and onboarding.
- Draft/review HR documentation (contracts, handbooks, policies, letters) in line with UK employment law and ACAS guidance.
- Coach line managers to handle day-to-day HR issues confidently and consistently.
- Align HR support to business needs - retention, engagement, restructuring, growth hiring.
- Spot opportunities to introduce Zenith's wider services (recruitment, apprenticeships, skills bootcamps, commercial HR training) and pass into the wider team.
- Create and foster a peer network of HR managers.
- Deliver engaging workshops/sessions (face-to-face and remote).
- HR legislation and policy.
- Recruitment and selection.
- Employee lifecycle and onboarding.
- Performance management and appraisal.
- Employment law and ethics.
- HR systems and data handling.
- Prepare lesson plans and schemes of work that meet the apprenticeship standard and reflect current HR practice.
- Use initial assessment to tailor learning for apprentices with different starting points.
- Liaise with employers to make sure training reflects live HR tasks in their business.
- Set, mark and give feedback on work-based tasks, portfolio evidence and EPA readiness.
- Promote Maths/English in context (e.g. interpreting HR metrics, writing HR reports).
- Manage a caseload of learners and employers, ensuring timely achievement and progression.
- Monitor progress on the e-portfolio/LMS and intervene early where learners fall behind.
- Provide impartial IAG on HR career routes (HR Assistant, HR Advisor, CIPD, etc.).
- Deliver commercial or CPD HR training when required.
- Ensure compliance with awarding body, ESFA and Ofsted requirements - including audit readiness, IQA and accurate record keeping.
- Attend caseload reviews and contribute to internal and external audits.
- Promote Safeguarding, Prevent, British Values and EDI in all sessions.
- Maintain up-to-date knowledge of employment law, CIPD standards and changes in the HR sector.
- Deliver against internal KPIs for retention, success rates, employer satisfaction and documentation.
Person Specification
- Essential
- CIPD Level 5 (or strong equivalent HR generalist experience).
- Recent in-house HR/people experience in a commercial or industrial setting.
- Confident delivering to groups and 1:1, in person and online.
- Strong written skills - policies, letters, feedback to learners.
- Good working knowledge of UK employment law and HR best practice.
- Experience using online learning/assessment platforms.
- Organised and able to work to targets (learner progress, achievement, customer SLAs).
- Full, clean driving licence and access to a vehicle; flexible to travel across the region.
- To believe in and demonstrate Zenith's values and team charter behaviours.
- Be willing to work flexible hours and locations as required, be committed and enthusiastic.
- Teaching/assessing qualification (AET/PTLLS, CAVA/TAQA, or willing to work towards).
- Experience of apprenticeships/work-based learning and Ofsted/ESFA requirements.
- Experience with SMEs where HR is being built from low base.
- Understanding of how AI/HR tech is emerging in people functions (nice to have for futureproofing delivery).
Benefits of working with Zenith
- Enhanced Holiday Package - Enjoy more time off to recharge.
- Great Working Environment - Supportive, collaborative, and positive culture.
- Free Parking - Convenient and cost-saving for all staff.
- Pension Salary Sacrifice - Tax-efficient way to boost your retirement savings.
- Cycle to Work Scheme - Promote health and sustainability.
- Extra Pension Contributions - Additional employer contributions after probation.
- Hybrid Working - 1 day per week working from home (after probation).
- Social Gatherings - 4 events per year to connect and celebrate.
- Death in Service (DIS) - 4x salary for peace of mind.
- Training & Development - Continuous learning and career growth opportunities.
- Employee Assistance Program (EAP) - Includes a wellbeing app for mental health support.
- Birthday Off - Celebrate your special day with an extra day off.
Zenith Training is the fast-growing learning and development division of Zenith People. We work across various sectors, integrating strategic thinking with innovative training to help businesses deliver their strategy and future growth across the Northeast. As an Ofsted Rated Good provider and ISO 9001:2015 certified organisation, we are committed to maintaining the highest standards of quality and continuous improvement in everything we do. We are a growing business, and we are always looking to bring like-minded, talented individuals on board to support the achievement of our business objectives. So if you feel that we sound like the type of business you can see yourself working in and think that you have something to bring to our table, please get in touch we’d love to hear from you!
HR Trainer in North East employer: Zenith Training
Contact Detail:
Zenith Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Trainer in North East
✨Tip Number 1
Network like a pro! Get out there and connect with HR professionals on LinkedIn or at local events. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss real-life HR scenarios where you've made an impact. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 3
Don’t just apply for jobs; tailor your approach! Research Zenith and understand their values and needs. When you get the chance to chat with them, show how your experience aligns perfectly with what they’re looking for.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace HR Trainer in North East
Some tips for your application 🫡
Show Off Your HR Experience: Make sure to highlight your real-world HR experience in your application. We want to see how you've translated good HR practices into training and coaching, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the job description. Mention how your experience aligns with the Recruit, Retain and Thrive project and how you can add value to Zenith.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use strong written skills to convey your ideas effectively, as this role requires drafting policies and providing feedback to learners.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Zenith Training
✨Know Your HR Stuff
Make sure you brush up on your knowledge of UK employment law and HR best practices. Be ready to discuss how you've applied this knowledge in real-world scenarios, as this will show that you can translate theory into practice.
✨Showcase Your Teaching Skills
Prepare to demonstrate your ability to deliver engaging training sessions. Think of examples where you've successfully taught or coached others, and be ready to share your approach to lesson planning and adapting content for different learners.
✨Be Client-Focused
Since you'll be working closely with clients, think about how you can align HR support with their business needs. Prepare examples of how you've provided tailored advice or solutions to clients in the past, showcasing your commercial mindset.
✨Emphasise Compliance and Quality
Familiarise yourself with Ofsted and ESFA requirements, as well as Zenith's internal quality framework. Be prepared to discuss how you ensure compliance and maintain high standards in your work, as this is crucial for the role.
