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- Tasks: Deliver engaging training for Financial Services apprentices, both face-to-face and online.
- Company: Join Zenith, a leader in financial services training with a commitment to quality.
- Benefits: Enjoy flexible working, competitive pay, and opportunities for professional growth.
- Why this job: Make a real difference in learners' careers while developing your own skills.
- Qualifications: Experience in financial services training and strong communication skills required.
- Other info: Dynamic role with a focus on learner success and employer engagement.
The predicted salary is between 800 - 1400 £ per month.
Zenith are looking to recruit a Financial Services Apprenticeship Trainer to deliver high‑quality teaching, learning and assessment for the Level 3 Financial Services Administrator (FSA) apprenticeship, providing both face‑to‑face and remote training. Manage a caseload of financial‑services learners and employers, ensuring timely achievement, regulatory compliance and progression. Support the organisation’s quality, audit and performance objectives.
The role requires deep understanding of financial services administration, including regulatory frameworks, financial products, systems and processes, customer service excellence, and accurate data and record management as required by the apprenticeship standard.
Role responsibilities and requirements:
- Teaching, Learning & Assessment
- Deliver engaging sessions covering all elements of the FSA standard, including:
- Financial services market structure
- Regulatory frameworks, ethics and principles of advice
- Financial products and their purpose
- Systems, processes and record‑keeping
- Customer service and communication expectations
- Deliver training 1‑to‑1, in groups, face‑to‑face and remotely, using varied delivery methods to suit learner needs.
- Develop personalised learning plans aligned to individual job roles (e.g., insurance admin, client services, operations support).
- Create schemes of learning, lesson plans and learning resources that meet awarding‑body and standard requirements.
- Set, assess and provide feedback on learner work, ensuring competence development across data processing, documentation, customer communications and compliance tasks.
- Ensure timely marking of learner work (weekly).
- Conduct regular progress reviews with apprentices and employers.
- Track, record and report on learner progress, predicted achievement and success rates.
- Complete monthly caseload reports and attend relevant meetings.
- Support the achievement of KPIs, including retention, timely completion and quality standards.
- Use initial assessment outcomes to inform delivery and support needs.
- Act on feedback from teaching observations, employers, learners and peers.
- Participate in internal quality assurance (IQA) activities and maintain high‑quality programme paperwork.
- Liaise with employers to ensure training aligns with workplace systems, processes and regulatory expectations.
- Provide regular progress updates to employers and gather feedback to enhance the learning experience.
- Support the development of training programmes that meet employer requirements and add value.
- Ensure all documentation meets internal and external audit requirements within timescales.
- Contribute to external audits from awarding organisations and funders.
- Maintain current knowledge of Ofsted, awarding‑body and industry expectations.
- Promote Safeguarding, Prevent, British Values, and Maths & English throughout delivery.
- Monitor and promote equality, diversity and inclusion.
- Demonstrate and promote the company values and team charter behaviours.
- Deliver additional sessions or 1‑to‑1 support to maximise learner success.
- Contribute to the delivery of core skills and commercial training when required.
- Provide impartial advice and guidance to support learner progression.
- Maintain up‑to‑date knowledge of all apprenticeship and commercial training programmes.
- Provide exceptional customer service to learners and stakeholders.
- Work independently, managing workload and travel requirements effectively.
Experience & Skills Required
- Experience delivering apprenticeships, vocational qualifications or workplace training in financial services (insurance, banking, investments admin, mortgage admin, adviser support, client services, operations, etc.).
- Strong knowledge of FCA regulatory frameworks, treating customers fairly (TCF) and financial‑services operational processes.
- Excellent communication skills (written and verbal).
- Highly organised with strong administrative and IT skills.
- Confident using online learning systems, assessment platforms and e‑portfolio tools.
- Ability to differentiate teaching methods to suit different learning styles and abilities.
- Ability to work independently, meet targets and adapt to business needs.
- Motivational and supportive approach with a commitment to learner success.
- Full UK driving licence and access to a vehicle (business insurance required).
- Willingness to travel and work flexibly.
Financial Services Apprenticeship Trainer in Hebburn employer: Zenith Training
Contact Detail:
Zenith Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Services Apprenticeship Trainer in Hebburn
✨Tip Number 1
Network like a pro! Get out there and connect with people in the financial services sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your teaching methods, lesson plans, and any successful training sessions you've delivered. This will give potential employers a taste of what you can bring to the table, especially for a role like the Financial Services Apprenticeship Trainer.
✨Tip Number 3
Practice makes perfect! Before any interview, do some mock sessions with friends or family. Focus on explaining complex financial concepts clearly and engagingly. This will help you feel more confident and ready to impress during the real deal.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your enthusiasm and commitment. Don’t miss out on the chance to showcase your passion for financial services education!
We think you need these skills to ace Financial Services Apprenticeship Trainer in Hebburn
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in financial services and teaching. We want to see how your skills align with the role of a Financial Services Apprenticeship Trainer, so don’t hold back!
Showcase Your Teaching Style: In your application, give us a glimpse of your teaching methods. Whether you prefer face-to-face or remote training, let us know how you engage learners and adapt to their needs. We love creativity!
Highlight Compliance Knowledge: Since this role involves regulatory frameworks and compliance, make sure to mention any relevant experience you have. We’re looking for someone who understands the ins and outs of financial services regulations.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Zenith Training
✨Know Your Stuff
Make sure you brush up on your knowledge of financial services administration, including regulatory frameworks and financial products. Be ready to discuss how these elements play a role in the apprenticeship training process.
✨Showcase Your Teaching Skills
Prepare to demonstrate your teaching methods and how you engage learners. Think about examples where you've adapted your approach to suit different learning styles, as this will be crucial for the role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a learner struggling with compliance tasks. Have specific examples from your experience that highlight your problem-solving skills and commitment to learner success.
✨Engage with Employer Needs
Understand the importance of liaising with employers and how you can align training with their expectations. Be prepared to discuss how you would gather feedback and adapt training programmes to add value for both learners and employers.