At a Glance
- Tasks: Chase payments, produce reports, and liaise with teams to ensure effective credit control.
- Company: Join a dynamic property company with a focus on growth and development.
- Benefits: Permanent position with opportunities for professional development and a supportive work environment.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Make a real impact in the property industry while developing your finance skills.
- Qualifications: Experience in credit control and a willingness to pursue financial qualifications.
The predicted salary is between 25000 - 30000 € per year.
Working Hours: 8:30am to 5:00pm
Location: M4
Contract Type: Permanent
We are looking for a diligent Credit Control Assistant for an exciting opportunity within the property industry. You will have experience of being in a similar role within a fast-paced property company, a solid understanding of credit control processes and have confident customer service and IT skills.
DUTIES AND RESPONSIBILITIES:
- Ensure customers pay within their agreed payment terms, chasing payments and debt by phone and email
- Producing relevant aged debtor reports with commentary
- Liaising with Property Management team in respect of collections process
- Follow a systemised debt chasing and collection system ensuring effective credit control whilst maintaining customer relationships
- Provide excellent customer service at all times
- Resolve debtor queries
- Sending out customer statements and invoices
- Liaising with external debt collectors by reviewing monthly reports and attending quarterly meetings
- Receiving and allocating merchant payments
- Ensuring the accuracy of our tenant ledgers by posting and allocating receipts
- Contribute to the ongoing development and improvement of company policies and procedures
REQUIREMENTS:
- AAT or equivalent active studier (or willingness to work towards a financial qualification)
- Previous credit control experience within an institution or a finance department is essential.
- Experience and knowledge of using Qube software, desirable
- Property industry experience, desirable
- Understanding of finance and accounting concepts
- Positive attitude and desire to develop professionally
- Ability to manage workloads, prioritise and work to deadlines
- Ability to manage conflict
- Organised and methodical with excellent attention to detail and accuracy with the ability to work unsupervised in the office environment
- Excellent verbal and non-verbal communication skills
This role may be subject to a satisfactory disclosure from the Disclosure and Barring Service (DBS check).
We appreciate your interest in Zenith Management and thank you for the time invested in this application. We are currently reviewing all applications and are planning to schedule interviews in the upcoming weeks. If you are among the selected candidates, you can expect contact from our Human Resources team to arrange a preferred date/time.
Credit Control Assistant in Manchester employer: Zenith Management
Zenith Management is an exceptional employer that values its employees by fostering a supportive work culture and providing ample opportunities for professional growth within the dynamic property industry. Located in the vibrant M4 area, we offer a permanent position with a structured work schedule, competitive benefits, and a commitment to maintaining excellent customer relationships while ensuring effective credit control processes.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Assistant in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property industry and let them know you're on the hunt for a Credit Control Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your credit control processes and be ready to discuss how you've handled debt chasing in the past. We want to see your confidence shine through, so practice answering common interview questions with a friend.
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've maintained great relationships with clients while managing payments. This will highlight your ability to balance professionalism with a friendly approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Zenith Management.
We think you need these skills to ace Credit Control Assistant in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Assistant role. Highlight your previous experience in credit control and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Customer Service Skills:Since this role involves a lot of customer interaction, don’t forget to showcase your customer service skills. Share examples of how you've resolved queries or maintained relationships with clients in your application.
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially in a fast-paced environment like ours!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Don’t miss out!
How to prepare for a job interview at Zenith Management
✨Know Your Credit Control Basics
Make sure you brush up on your credit control processes before the interview. Understand how to chase payments effectively and be ready to discuss your previous experiences in similar roles. This will show that you’re not just familiar with the theory but have practical knowledge too.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with customers, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved queries or maintained relationships while chasing debts.
✨Familiarise Yourself with Qube Software
If you have experience with Qube software, great! If not, do a bit of research to understand its functionalities. Being able to talk about how you would use it in your role can set you apart from other candidates who may not have done their homework.
✨Prepare for Conflict Management Questions
Given that managing conflict is part of the job, think of scenarios where you successfully handled difficult conversations or situations. Be ready to explain your approach and what the outcomes were, as this will demonstrate your ability to manage workloads and prioritise effectively.
