At a Glance
- Tasks: Chase payments, produce reports, and liaise with teams to ensure effective credit control.
- Company: Dynamic property company with a fast-paced environment.
- Benefits: Permanent position with competitive salary and opportunities for growth.
- Other info: Exciting opportunity for career advancement in a supportive workplace.
- Why this job: Join a vibrant team and enhance your skills in the property industry.
- Qualifications: Experience in credit control and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
Working Hours: 8:30am to 5:00pm
Location: M4
Contract Type: Permanent
We are looking for a diligent Credit Control Assistant for an exciting opportunity within the property industry. You will have experience of being in a similar role within a fast-paced property company, a solid understanding of credit control processes and have confident customer service and IT skills.
DUTIES AND RESPONSIBILITIES:
- Ensure customers pay within their agreed payment terms, chasing payments and debt by phone and email
- Producing relevant aged debtor reports with commentary
- Liaising with Property Management team in respect of collections process
- Follow a systemised debt chasing and collection system ensuring effective credit control whilst maintaining customer relationships
- Provide excellent customer service at all times
- Resolve debtor queries
- Sending out customer statements and invoices
- Liaising with external debt collectors by reviewing monthly reports and attending quarterly meetings
- Receiving and allocating merchant payments
- Ensuring the accuracy of our tenant ledgers
Credit Control Assistant employer: Zenith Management
Join a dynamic and supportive team in the heart of the property industry, where your role as a Credit Control Assistant will be valued and recognised. We offer a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, alongside competitive benefits that enhance work-life balance. Located conveniently on the M4, our office provides a vibrant environment that fosters professional relationships and encourages excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections in the property industry and let them know you're on the hunt for a Credit Control Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your credit control knowledge and be ready to discuss how you've handled debt chasing in the past. We want to see your confidence shine through, so practice answering common interview questions with a friend.
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've maintained great relationships with clients while managing payments. This will highlight your ability to balance assertiveness with excellent service, which is key in this role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your CV ready and hit that apply button!
We think you need these skills to ace Credit Control Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements in similar positions!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Credit Control Assistant role and how your background in the property industry makes you a perfect fit for us.
Showcase Your IT Skills:Since this role requires solid IT skills, mention any relevant software or tools you’ve used in previous jobs. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Zenith Management
✨Know Your Credit Control Basics
Brush up on your understanding of credit control processes. Be ready to discuss how you've successfully managed debt collection in previous roles, especially in a fast-paced environment like the property industry.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your ability to maintain excellent customer relationships while chasing payments. Think of situations where you resolved queries effectively and kept clients satisfied.
✨Familiarise Yourself with Reporting
Since producing aged debtor reports is part of the role, be prepared to talk about your experience with reporting tools and how you’ve used data to inform your credit control strategies.
✨Practice Your Communication Techniques
As you'll be liaising with various teams and external debt collectors, practice clear and confident communication. Role-play common scenarios you might face, such as negotiating payment terms or addressing debtor queries.
