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For Companies At a Glance
- Tasks: Handle customer inquiries via calls and emails, ensuring top-notch service.
- Company: Leading property management firm based in Manchester.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer care.
- Qualifications: Proven customer service experience and strong communication skills.
- Other info: Fast-paced environment with room for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
A leading property management firm based in Manchester seeks a Property Support Advisor to join their Central Support Team. This role focuses on handling a high volume of customer inquiries through calls and emails, ensuring excellent service delivery.
The ideal candidate will thrive in a fast-paced environment and have proven customer service experience, strong communication skills, and the ability to resolve issues effectively. Familiarity with Microsoft Office and CRM systems will be beneficial.
Property Support & Customer Care Specialist in Manchester employer: Zenith Management Ltd
Contact Detail:
Zenith Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Support & Customer Care Specialist in Manchester
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service. Think about specific examples from your past experiences where you've excelled in resolving issues or providing excellent service.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and gives you a chance to find out if the company is the right fit for you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed and you can keep track of your progress easily.
We think you need these skills to ace Property Support & Customer Care Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you’ve thrived in fast-paced environments before, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Property Support & Customer Care Specialist role. Share specific experiences that showcase your problem-solving abilities.
Show Off Your Tech Skills: Since familiarity with Microsoft Office and CRM systems is beneficial, mention any relevant software you’ve used. We love candidates who can hit the ground running, so let us know what tools you’re comfortable with!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Zenith Management Ltd
✨Know Your Stuff
Before the interview, make sure you understand the property management industry and the specific role of a Property Support Advisor. Brush up on common customer service scenarios and think about how you would handle them. This will show your potential employer that you're not just interested in the job, but that you’re also knowledgeable about it.
✨Show Off Your Communication Skills
Since this role involves handling a high volume of customer inquiries, practice articulating your thoughts clearly and concisely. You might want to prepare some examples of how you've successfully resolved customer issues in the past. This will demonstrate your strong communication skills and ability to thrive in a fast-paced environment.
✨Familiarise Yourself with Tech
Get comfortable with Microsoft Office and any CRM systems you might encounter. If you have experience with specific software, be ready to discuss it. Showing that you can quickly adapt to new technologies will give you an edge over other candidates.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the challenges they face, or how success is measured in the role. Asking questions not only shows your interest in the position but also helps you determine if the company is the right fit for you.
