At a Glance
- Tasks: Maintain and repair HGVs at customer sites, ensuring top-notch service.
- Company: Zenith Vehicles has been trusted since 1989 for exceptional vehicle maintenance solutions.
- Benefits: Enjoy competitive pay, overtime opportunities, and a range of employee perks.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Join a skilled team focused on quality work and customer satisfaction in a supportive environment.
- Qualifications: NVQ Level 3 in Heavy Vehicle Maintenance & Repair and experience with HGVs required.
The predicted salary is between 39000 - 51000 £ per year.
Mobile HGV Technician - LEEDS
Salary starting from: £46,540
Are you a Qualified Trailer Technician or HGV Technician based in the Leeds/West Yorkshire area? Then we have a role for you!
Our hard-working and highly skilled team of 175+ mobile technicians are the key to the success of our maintenance solution here at Zenith.
As one of our Mobile Technicians, you will be responsible for maintaining fleets of trailers, trucks and LCVs for our customers on their sites, and running defect clinics including minor defects on HGV's.
We have a “right first time” approach, valuing quality work and long-term solutions over quick fixes that will cause our customers more downtime in the long run.
The Job
- Supporting customers at their sites by maintaining and repairing fleets of Trailers, Trucks & LCVs in accordance with current legislation.
- Fault-finding and diagnostics.
- Completing inspections on engines and electrical components and rectifying problems within specific timeframes.
- Carrying out servicing, repairs and maintenance to both new and used trucks & trailers.
- Working on large double deck trailers (double deck experience is required)
Essential Skills & Experience
- NVQ Level 3 in Heavy Vehicle Maintenance & Repair (or equivalent);
- Knowledge and experience of servicing and maintaining HGVs and other commercial vehicles and the ability to perform repairs on various types and brands of vehicle;
- Experience in carrying out diagnostic repairs and fault finding;
- Full valid driving licence
- Excellent communication and customer service skills
- A real commitment to delivering first class service and a sense of pride in your work
The Tools
We know how important it is the have the right tools. The diagnostic and tooling equipment on board our 175+ mobile service fleet is industry leading. We are proud to offer the best equipped vans in the marketplace and to provide all our technicians with Milwaukee Audi Volt Battery powered tooling, Training including IRTEC certification, Double Deck certification as well as H&S and new product training.
Overtime
We operate 24/7 at many of our customers sites, meaning there is overtime opportunities available. Many of our sites will require occasional weekend overtime – we will discuss the specific requirements of each role with you during the interview process. We reward our Mobile Technicians for supporting us to support our customers by offering payment uplift.
- 1.5x base rate for any weekday work over contracted hours & on Saturdays
- 2x base rate Sunday and Bank Holiday (Plus a day back in lieu for working a BH)
Why Zenith
- Autonomy
- Clean, warm & safe working condition
- Quality focus – right first-time approach
- Increase earning with overtime opportunity
- Above all we care!
Reward
- Salary starting at £17.90 per hour (increases with IRTEC & Double Deck certification)
- 20 days annual leave (increases with length of service)
- Your birthday off!
- Buy up to 5 days additional leave
- Referral bonuses - you can bag £1000 every time you refer (and we appoint) someone you know!
- 4% employer pension contribution
- Death in service (lump sum payment 4x salary)
- Critical illness cover
- Salary sacrifice car scheme
- Employee Assistance programme (EAP) – A 24 hour helpline to support you through any of life's issues or problems.
- Enhanced Maternity/Paternity leave
- Tech scheme
- Retail discounts
We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Mobile Service Technician employer: Zenith Group
Zenith Group is an excellent employer, offering HGV Mobile Service Technicians a dynamic work environment that prioritises reliability and excellence. With competitive pay, generous overtime opportunities, and a strong focus on professional development, employees can thrive in their careers while enjoying the benefits of working across diverse locations in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Service Technician
✨Tip Number 1
Familiarise yourself with the latest diagnostic tools and technologies used in mobile servicing. Being knowledgeable about the equipment and techniques that Zenith Vehicles employs will show your commitment to quality work and your readiness to contribute from day one.
✨Tip Number 2
Highlight any experience you have with large double deck trailers, as this is crucial for the role. If you’ve worked on similar vehicles before, be prepared to discuss specific challenges you faced and how you overcame them during the interview.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've effectively communicated with clients in past roles. Zenith values a 'right first time' approach, so showcasing your ability to build rapport and trust with customers will set you apart.
✨Tip Number 4
Be ready to discuss your commitment to ongoing training and certification, such as Irtec and Double Deck certifications. Showing enthusiasm for professional development aligns with Zenith's focus on quality and can make a strong impression during your interview.
We think you need these skills to ace Mobile Service Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in heavy vehicle maintenance and repair. Include specific examples of your work with HGVs, trailers, and any diagnostic repairs you've performed.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention your commitment to quality service and how your skills align with Zenith's 'right first time' approach.
Highlight Relevant Qualifications:Clearly state your NVQ Level 3 in Heavy Vehicle Maintenance & Repair or equivalent qualifications. If you have additional certifications like Irtec or Double Deck, make sure to mention them prominently.
Showcase Customer Service Skills:Since excellent communication and customer service skills are essential for this role, provide examples of how you've successfully interacted with customers in previous positions.
How to prepare for a job interview at Zenith Group
✨Showcase Your Technical Skills
Make sure to highlight your NVQ Level 3 in Heavy Vehicle Maintenance & Repair and any relevant experience you have with HGVs. Be prepared to discuss specific repairs or diagnostics you've performed, as this will demonstrate your hands-on expertise.
✨Emphasise Customer Service
Since the role involves working directly with customers, it's crucial to showcase your communication skills and commitment to delivering first-class service. Share examples of how you've successfully interacted with clients in the past.
✨Discuss Your Problem-Solving Approach
Zenith values a 'right first time' approach, so be ready to explain how you tackle fault-finding and diagnostics. Discuss your methodology for identifying issues and ensuring long-term solutions rather than quick fixes.
✨Be Ready for Practical Questions
Expect technical questions or scenarios during the interview that may require you to think on your feet. Brush up on your knowledge of servicing and maintaining various types of vehicles, especially large double deck trailers, as this will likely come up.
