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- Tasks: Manage client fleets, ensuring smooth operations and compliance with UK laws.
- Company: Join Zenith, the UK's leading independent leasing and fleet management business.
- Benefits: Competitive salary, hybrid working, 24 days holiday, and private medical insurance.
- Why this job: Kickstart your career in fleet planning with clear paths for progression.
- Qualifications: Strong admin and customer service skills; fleet knowledge is a plus but not essential.
- Other info: Enjoy a dynamic work environment with a focus on equality and inclusion.
The predicted salary is between 22700 - 26728 £ per year.
We're Zenith, the UK's leading independent leasing, fleet management, and vehicle outsourcing business, and we're excited to offer opportunities for Fleet Planners to join our growing Commercial division. You'll take ownership of significant client accounts, ensuring their fleets run smoothly and legally by meticulously planning maintenance schedules, all while keeping compliance at the forefront with DVSA and UK law. Your role will ensure our clients' operations flow seamlessly, even when their vehicles need attention. This role is a stepping stone to mastering the details of commercial vehicles and compliance, building your planning skills within a team that offers clear paths for progression.
To succeed in this role, it is essential that you have a strong administrative and customer service background; any Fleet Management, HGV/LCV industry knowledge would certainly be advantageous (but this can all be trained). You will be someone who can self-manage and who thrives under pressure, with exceptional teamwork abilities and a commitment to delivering exceptional customer service. You need to have strong communication skills, a keen eye for detail, and proficiency in IT, especially Excel, and excellent organisational skills.
So, what will you be doing?
- Guarantee smooth communication throughout the event planning and execution phases, surpassing expectations.
- Adhere to each customer's individual service agreement with precision to create customised vehicle compliance events.
- Ensuring each appointment has been completed, maintain schedules, and meet deadlines consistently.
- Keep customers informed proactively and address any outstanding matters promptly.
- Efficiently coordinate post-event vehicle repairs with the Fleet Team.
- Promptly gather and distribute event documentation, ensuring accurate record-keeping.
- Offer informative reports to stakeholders and propose enhancements.
- Work with teammates to optimise processes and communication.
- Handle customer inquiries, elevate issues for resolution when needed.
What you'll bring
- Fleet Compliance knowledge
- A passion for delivering great customer service
- Highly organised, with strong attention to detail and the ability to work at pace.
- Naturally take ownership of work
The good stuff…benefits!
- Salary up to £26,728
- Agile working / Hybrid working after successful probation period.
- 24 days holiday, which increases with length of employment
- Your birthday off!
- A great pension contribution by Zenith (6.25%)
- Private Medical Insurance as standard
- Life Cover
- Access to our own Zenith GP – on site and virtual for self and immediate family
- Massages on site
- Zenith AA breakdown cover
- Excellent referral scheme if you recommend a friend to us
- Sports and Social club - Company/Team activities
- Free parking
- Onsite bistro
- Equality, Diversity & Inclusion networks
- Perks at Work – save money on everyday essentials with access to shopping discounts
We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Fleet Planner in Leeds employer: Zenith Group
Contact Detail:
Zenith Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Planner in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the fleet management industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Zenith and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of delivering exceptional customer service.
✨Tip Number 3
Practice your communication skills! Whether it’s answering common interview questions or discussing your experience, being clear and confident will help you stand out. Remember, they want to see how well you can handle customer inquiries!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Zenith team and ready to take ownership of your career.
We think you need these skills to ace Fleet Planner in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Fleet Planner role. Highlight any relevant experience in fleet management or customer service, and don’t forget to mention your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for delivering great customer service and how you can contribute to Zenith’s success. Be sure to mention your understanding of compliance and DVSA regulations.
Show Off Your IT Skills: Since proficiency in IT, especially Excel, is key for this role, make sure to highlight any relevant software skills in your application. If you've used specific tools or systems in previous jobs, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Zenith Group
✨Know Your Fleet Compliance
Make sure you brush up on your knowledge of fleet compliance and DVSA regulations before the interview. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of keeping clients' fleets running smoothly.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've demonstrated strong organisational skills. Whether it's managing schedules or coordinating events, having specific instances ready to share will highlight your ability to thrive under pressure and keep everything on track.
✨Emphasise Customer Service Excellence
Zenith values exceptional customer service, so be ready to talk about how you've gone above and beyond for clients in previous roles. Share stories that illustrate your commitment to delivering great service and how you handle inquiries or resolve issues effectively.
✨Familiarise Yourself with Excel
Since proficiency in IT, especially Excel, is crucial for this role, make sure you're comfortable discussing your experience with spreadsheets. Brush up on any relevant functions or tools that could help you manage data efficiently, as this will demonstrate your readiness to take on the responsibilities of a Fleet Planner.