Zenith Group in Leeds is seeking a Complaints Executive to manage a varied caseload within an FCA-regulated environment. You will investigate, resolve and communicate fair outcomes for customers, from bank-style queries to complex process issues, across multiple systems.
You’ll work three days a week in our Leeds Kirkstall Forge office, with a focus on accuracy, clarity and timely responses, while building strong internal and external relationships.
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FCA Complaints Specialist – Fair, Clear Resolutions in Leeds employer: Zenith Group
Zenith Group is an exceptional employer that prioritises operational excellence and employee development within a collaborative work culture. With a focus on delivering high-quality HR services, employees benefit from robust growth opportunities and the chance to make a meaningful impact in a large organisation. Located in a dynamic environment, Zenith Group fosters strong partnerships and encourages innovative thinking, making it an ideal place for those looking to advance their careers in HR.
