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- Tasks: Manage client fleets, ensuring smooth operations and compliance with UK laws.
- Company: Join Zenith, the UK's leading independent leasing and fleet management business.
- Benefits: Competitive salary, hybrid working, 24 days holiday, and private medical insurance.
- Why this job: Gain valuable experience in fleet management while making a real impact on client satisfaction.
- Qualifications: Strong admin and customer service skills; fleet knowledge is a plus but not required.
- Other info: Dynamic team environment with clear paths for career progression and diverse workplace culture.
The predicted salary is between 22700 - 26728 £ per year.
We're Zenith, the UK's leading independent leasing, fleet management, and vehicle outsourcing business, and we're excited to offer opportunities for Fleet Planners to join our growing Commercial division. You'll take ownership of significant client accounts, ensuring their fleets run smoothly and legally by meticulously planning maintenance schedules, all while keeping compliance at the forefront with DVSA and UK law. Your role will ensure our clients' operations flow seamlessly, even when their vehicles need attention. This role is a stepping stone to mastering the details of commercial vehicles and compliance, building your planning skills within a team that offers clear paths for progression.
To succeed in this role, it is essential that you have a strong administrative and customer service background; any Fleet Management, HGV/LCV industry knowledge would certainly be advantageous (but this can all be trained). You will be someone who can self-manage and who thrives under pressure, with exceptional teamwork abilities and a commitment to delivering exceptional customer service. You need to have strong communication skills, a keen eye for detail, proficiency in IT, especially Excel, and excellent organisational skills.
So, what will you be doing?
- Guarantee smooth communication throughout the event planning and execution phases, surpassing expectations.
- Adhere to each customer's individual service agreement with precision to create customised vehicle compliance events.
- Ensuring each appointment has been completed, maintain schedules, and meet deadlines consistently.
- Keep customers informed proactively and address any outstanding matters promptly.
- Efficiently coordinate post-event vehicle repairs with the Fleet Team.
- Promptly gather and distribute event documentation, ensuring accurate record-keeping.
- Offer informative reports to stakeholders and propose enhancements.
- Work with teammates to optimise processes and communication.
- Handle customer inquiries, elevate issues for resolution when needed.
What you'll bring:
- Fleet Compliance knowledge
- A passion for delivering great customer service
- Highly organised, with strong attention to detail and the ability to work at pace.
- Naturally take ownership of work
The good stuff... benefits:
- Salary up to £26,728
- Agile working / Hybrid working after successful probation period.
- 24 days holiday, which increases with length of employment
- Your birthday off
- A great pension contribution by Zenith (6.25%)
- Private Medical Insurance as standard
- Life Cover
- Access to our own Zenith GP – on site and virtual for self and immediate family
- Massages on site
- Zenith AA breakdown cover
- Excellent referral scheme if you recommend a friend to us
- Sports and Social club - Company/Team activities
- Free parking
- Onsite bistro
- Equality, Diversity & Inclusion networks
- Perks at Work – save money on everyday essentials with access to shopping discounts
We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Fleet Planner in Ledston employer: Zenith Group
Contact Detail:
Zenith Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Planner in Ledston
✨Tip Number 1
Network like a pro! Reach out to people in the fleet management industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Zenith and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of seamless fleet management.
✨Tip Number 3
Practice your communication skills! Since this role requires strong customer service abilities, consider role-playing common interview questions with a friend to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Zenith team!
We think you need these skills to ace Fleet Planner in Ledston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fleet Planner role. Highlight any relevant experience in fleet management or customer service, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with what we’re looking for. Keep it concise but impactful!
Show Off Your IT Skills: Since proficiency in IT, especially Excel, is key for this role, make sure to mention any relevant software skills in your application. If you’ve got experience with data management or reporting, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Zenith Group
✨Know Your Fleet Compliance
Make sure you brush up on your fleet compliance knowledge before the interview. Understand the DVSA regulations and UK laws that affect fleet management. This will show that you're serious about the role and ready to take ownership of client accounts.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational skills and attention to detail. Think of times when you successfully managed schedules or coordinated events. Being able to demonstrate these skills will be crucial, especially since the role involves meticulous planning.
✨Communicate Effectively
Practice your communication skills ahead of time. Be ready to explain how you would keep clients informed and address their inquiries. Clear communication is key in this role, so showing that you can articulate your thoughts well will definitely impress the interviewers.
✨Emphasise Teamwork and Customer Service
Be prepared to discuss your experience in teamwork and customer service. Zenith values exceptional service, so share specific examples of how you've worked with others to deliver great results. Highlighting your ability to thrive under pressure will also resonate well with them.
