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For Companies At a Glance
- Tasks: Maintain and repair HGVs at customer sites, ensuring top-notch service.
- Company: Join a trusted leader in mobile vehicle maintenance with over 35 years of experience.
- Benefits: Enjoy a competitive salary, overtime opportunities, and various employee perks.
- Why this job: Be part of a skilled team focused on quality work and customer satisfaction.
- Qualifications: NVQ Level 3 in Heavy Vehicle Maintenance & Repair and relevant experience required.
- Other info: Work in a clean, safe environment with industry-leading tools and training.
The predicted salary is between 38000 - 48000 £ per year.
From £48,230 (based on 50 hour week) 4on4off
Since 1989 our customers have trusted us to keep them moving. Over the last 35 years we\’ve built incredible teams, products and services that allow us serve our valued customers in the best way, no matter what their transport needs.
Our specialist teams manage more than 51,000 commercial vehicles and specialist assets, we continue to invest in our mobile-based maintenance solutions ensuring we\’re well placed to support our customers who require onsite support for their vehicles and trailers.
Our hard-working and highly skilled team of 150+ mobile technicians are the key to the success of our maintenance solution. As a Zenith Mobile Technician, you will be responsible for maintaining fleets of trailers, trucks and LCVs for our customers on their sites, and running defect clinics including minor defects on HGV\’s. We have a “right first time” approach, valuing quality work and long-term solutions over quick fixes that will cause our customers more downtime in the long run.
We are currently looking for a Trailer Technician to join us at our customer site in the Midlands (Northampton/Crick/Coventry) on a 4on4 off working pattern.
The Job
- Travelling to customer sites servicing and repairing HGVs (Trailers, Trucks & LCV) in accordance with current legislation.
- Fault-finding and diagnostics.
- Completing inspections on engines and electrical components and rectifying problems within specific timeframes.
- Carrying out servicing, repairs and maintenance to both new and used trucks & trailers.
- Working on large double deck trailers (experience with moving decks will be crucial).
Essential Skills & Experience
- NVQ Level 3 in Heavy Vehicle Maintenance & Repair (or equivalent);
- Knowledge and experience of servicing and maintaining HGVs and other commercial vehicles and the ability to perform repairs on various types and brands of vehicle;
- Experience in carrying out diagnostic repairs and fault finding;
- Full valid driving licence
- Excellent communication and customer service skills
- A real commitment to delivering first class service and a sense of pride in your work
The Tools
We know how important it is the have the right tools. The diagnostic and tooling equipment on board our 150+ mobile service fleet is industry leading. We are proud to offer the best equipped vans in the marketplace and to provide all our technicians with Milwaukee Audi Volt Battery powered tooling, Training including IRTEC certification, Double Deck certification as well as H&S and new product training.
Overtime
We operate 24/7 at many of our customers sites, meaning there is overtime opportunities available. Many of our sites will require occasional weekend overtime – we will discuss the specific requirements of each role with you during the interview process. We reward our Mobile Technicians for supporting us to support our customers by offering payment uplift.
- 1.5x base rate
Why Zenith
- Autonomy
- Clean, warm & safe working condition
- Quality focus – right first-time approach
- Increase earning with overtime opportunity
- Above all we care!
Reward
- Salary starting at £18.55 ph (increasing with irtec & double deck certifications)
- 4 on 4 off working pattern
- 20 days annual leave (increases with length of service)
- Birthday leave
- Buy up to 5 days additional leave
- Referral bonuses – you can bag £1000 every time you refer (and we appoint) someone you know!
- 4% employer pension contribution
- Death in service (lump sum payment 4x salary)
- Critical illness cover
- Salary sacrifice car scheme
- Employee Assistance programme (EAP) – A 24 hour helpline to support you through any of life\’s issues or problems.
- Enhanced Maternity/Paternity leave
- Tech scheme
- Retail discounts
- Aviva insurance discounts
- Tyre & Auto services discounts
We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
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HGV Technician (4on4off) employer: Zenith Group
Contact Detail:
Zenith Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Technician (4on4off)
✨Tip Number 1
Familiarise yourself with the latest HGV maintenance technologies and tools. Since we pride ourselves on using industry-leading diagnostic and tooling equipment, showcasing your knowledge of these tools during the interview can set you apart.
✨Tip Number 2
Highlight your experience with fault-finding and diagnostics in your conversations. We value a 'right first time' approach, so demonstrating your commitment to quality work will resonate well with us.
✨Tip Number 3
Prepare to discuss your previous experiences with large double deck trailers, especially if you have worked with moving decks. This specific expertise is crucial for the role and will show that you understand our operational needs.
✨Tip Number 4
Emphasise your customer service skills during the interview. As a mobile technician, you'll be interacting with clients on-site, so showing that you can deliver first-class service will be a big plus for us.
We think you need these skills to ace HGV Technician (4on4off)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in HGV maintenance and repair. Include specific examples of your work with trailers, trucks, and LCVs, as well as any diagnostic skills you possess.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention your commitment to quality work and how your skills align with their 'right first time' approach.
Highlight Certifications: If you have NVQ Level 3 in Heavy Vehicle Maintenance & Repair or any other relevant certifications, make sure to prominently feature these in your application. This will demonstrate your qualifications for the role.
Showcase Customer Service Skills: Since excellent communication and customer service skills are essential for this position, provide examples of how you've successfully interacted with customers in previous roles. This can set you apart from other candidates.
How to prepare for a job interview at Zenith Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with HGVs, including specific brands and types you've worked on. Highlight your NVQ Level 3 in Heavy Vehicle Maintenance & Repair and any diagnostic skills you possess, as these are crucial for the role.
✨Demonstrate Problem-Solving Abilities
Expect questions about fault-finding and diagnostics. Prepare examples of past challenges you've faced and how you resolved them, particularly in a time-sensitive environment, to show your ability to maintain quality work under pressure.
✨Emphasise Customer Service Skills
Since the role involves working directly with customers, be ready to discuss your communication skills and how you ensure customer satisfaction. Share experiences where you went above and beyond to deliver first-class service.
✨Understand the Company Culture
Research Zenith's values and their commitment to a 'right first-time' approach. Be prepared to discuss how your personal work ethic aligns with their focus on quality and long-term solutions, which will demonstrate your fit within their team.
