At a Glance
- Tasks: Manage fleet operations, liaise with repair agents, and ensure customer satisfaction.
- Company: Join Zenith, the UK's top independent leasing and fleet management business.
- Benefits: Enjoy a competitive salary, 24 days holiday, private medical insurance, and more!
- Other info: Casual dress, sports club activities, and a commitment to diversity and inclusion.
- Why this job: Be part of a supportive team in a growing company with exciting career opportunities.
- Qualifications: Strong communication, IT skills, and attention to detail are essential.
The predicted salary is between 22000 - 26000 £ per year.
Overview
We are the UK's top independent leasing, fleet management, and vehicle outsourcing business, and we're thrilled to offer incredible opportunities for Fleet Administrators to come aboard our expanding HGV division at Zenith.
Based at our Kirkstall Forge site, this role is as diverse as it is rewarding, with a strong focus on customer service and the chance to build connections with a variety of internal and external partners. As a key player in ensuring that our wide-ranging client base receives repairs and services within set deadlines, and in meticulously reporting activities to the wider business, your contribution will be instrumental in driving our success.
We are looking for a self‑starter who can thrive under pressure, work well in a team, and deliver first‑class service to our customers. If you have strong communication skills, attention to detail, IT proficiency, and excellent organisation are all essential don't miss out on this amazing opportunity to grow and succeed with us! Apply now and let's build a bright future together.
Responsibilities
- Liaising with repair agents on various maintenance issues and updating our systems with detailed and accurate information
- Drive seamless operations by ensuring the accurate and timely entry of job information and keeping customers informed every step of the way
- Ensure customer satisfaction by tracking the resolution of breakdowns or emergency defects, keeping customers informed throughout. Handle and resolve customer, supplier, or internal issues efficiently, escalating where needed to achieve swift resolutions.
- Uphold service contract obligations and operational requirements, reacting swiftly and appropriately to meet customer needs.
- Keeping accurate paper and electronic records, accurately capturing information from emails or calls and updating job notes
Benefits
- Salary of £27,060.80
- 24 days annual leave and 1 day for your birthday, with the option to buy more
- Health & wellbeing: On-site GP Life Insurance, Critical Illness Cover, Dental and Health Cash Plans, Funded HRT Treatment, Employee Assistance Programme and Mental Health first aiders.
- Financial Benefits: Tech Scheme, Cycle to Work Scheme, Season Ticket Loans, breakdown cover
- Career Development: Opportunities for professional growth and access to our MyGPS personal development framework.
- Perks at Work – save money on everyday essentials with access to a shopping discounts sit
- Agile Working: Flexible working arrangements to suit you, with free parking onsite.
- Social Activities: Sports and social clubs, company activities, and team events.
- Inclusive Culture: Be part of a company committed to equality, diversity, and inclusion, we have won numerous awards for our dedication for making real change and an inclusive culture for all.
Equal Opportunities
We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Fleet Administrator in Leeds employer: Zenith Group
At Zenith, we pride ourselves on being an exceptional employer that values teamwork and individual contributions. Our Kirkstall Forge location offers a vibrant work culture with a strong emphasis on employee growth, supported by comprehensive benefits such as private medical insurance, a generous pension scheme, and opportunities for professional development. Join us in our award-winning environment where your efforts directly impact our success and where diversity and inclusion are at the heart of our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Administrator in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show them you’re not just a fit for the role, but for the team too. We want to see your personality shine!
✨Tip Number 3
Practice common interview questions with a mate. Get comfortable talking about your experiences and how they relate to the Fleet Administrator role. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. Plus, it shows you’re genuinely interested in joining our awesome team!
We think you need these skills to ace Fleet Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fleet Administrator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how your skills align with what we’re looking for, and don’t forget to mention why you want to join us at Zenith.
Show Off Your Communication Skills:Strong communication is key in this role, so make sure your application reflects that. Use clear and concise language, and double-check for any typos or errors. We appreciate attention to detail, and it starts right here!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our amazing team at Zenith!
How to prepare for a job interview at Zenith Group
✨Know the Company Inside Out
Before your interview, take some time to research Zenith and its values. Understand their journey, achievements, and what makes them stand out in the leasing and fleet management industry. This will not only impress your interviewers but also help you align your answers with their company culture.
✨Showcase Your Customer Service Skills
As a Fleet Administrator, customer service is key. Prepare examples from your past experiences where you successfully resolved issues or improved customer satisfaction. Be ready to discuss how you handle pressure and maintain communication with clients, as this will demonstrate your fit for the role.
✨Highlight Your Organisational Skills
This role requires excellent organisation and attention to detail. Bring up specific instances where you've managed multiple tasks or maintained accurate records. You could even mention any tools or systems you’ve used to keep things organised, which shows you're proactive and IT proficient.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
