At a Glance
- Tasks: Support the Conglomerates team with client relationships and administrative tasks.
- Company: Join Zenith Bank, a leading bank with a strong reputation for innovation and performance.
- Benefits: Competitive salary, professional development, and a supportive work-life balance.
- Other info: Exciting opportunities for career advancement in a thriving environment.
- Why this job: Be part of a dynamic team driving growth in African trade and investment.
- Qualifications: Degree educated with banking experience and strong communication skills.
The predicted salary is between 55000 - 55000 € per year.
Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance. ZBUK was set up to leverage trade and investment flows between Nigeria and Europe by providing intermediary banking services and facilities for trade-related working capital and capital expenditure.
The job purpose is to support the growth of the Bank’s Conglomerates team which is part of the Corporate Banking Department by providing client relationship, administrative, operational and analytical support to the Conglomerates team members with the aim to grow the client portfolio and deliver excellent service.
Role Responsibilities:
- Identify and sign on borrowing and non-borrowing client relationships, as well as manage and grow existing client relationships.
- Support the preparation and processing of credit applications and other associated documentation for existing and potential loan facilities.
- Ensure a proper digital filing of all facility, transaction documents and client files.
- Ensure good communication with other internal departments within Zenith Bank UK, as well as other Zenith Group subsidiaries.
- Conduct client visits and attend networking opportunities.
- Drive account onboarding for relationships that meet the Bank’s risk acceptance criteria.
- Prepare file notes and follow up on collection of KYC documents from existing and prospective clients.
- Prepare presentations and present the team’s performance at Monthly Performance Reviews.
- Corporate client conversion (borrowing and non-borrowing client).
- Attend marketing meetings, team meetings as well as departmental meetings.
- Ensure prompt escalation and resolution of customer complaints.
- Review and report irregularities in customer KYC, AML etc.
- Conduct and prepare daily account transaction reviews for the team to minimize operational risks.
- Support the Relationship team on call-backs relating to payments instruction.
- Attend to customer enquiries and engage with the respective internal teams such as Customer Services, Payments or IT when required.
- Respond to compliance enquiries related to customers' transactions.
- Drive the migration and conversion of customers from manual payments to internet banking.
- Take ownership of new clients onboarding process, complete existing client account reviews, and daily transaction monitoring.
- Assist in preparation of facility documentation, archiving and compliance related forms.
- Support the credit analysts’ team with all required information gathering and preparation of documents.
- Take minutes of the team and departmental meetings as well as preparation of call reports relating to client engagements.
- Assist with regular reporting (pipeline, updates for ALCO, Exco reports).
- Track and prepare both liability and asset position, and loan maturities.
- Any other miscellaneous tasks that may arise in the course of the job.
Skills/Knowledge Required:
- Good organisational and interpersonal skills.
- Excellent communication (written and verbal).
- Self-motivated and able to work with minimal supervision.
- A strong commitment to living the Bank’s values.
- Strong Microsoft Office user (Word, Excel, PowerPoint, Outlook).
- A second language is desirable.
- Must be educated to a degree level.
- Minimum of two years’ work experience in either Banking or a Financial Institution.
- Strong KYC/KYB experience.
- Some experience in writing credit applications, preparing reports, etc.
- Some knowledge of trade finance transactions and products.
This is a permanent position, paying up to £55,000.00 based on experience.
Relationship Officer, Conglomerates employer: Zenith Bank (UK) Limited.
Zenith Bank (UK) Limited offers a dynamic and supportive work environment that prioritises employee well-being and professional growth. With a commitment to innovation and excellence, employees are encouraged to balance their work and personal lives while benefiting from comprehensive learning opportunities. As part of a leading financial institution with a strong presence in both Nigeria and Europe, team members can expect to engage in meaningful work that contributes to the bank's strategic goals and enjoy a culture that values collaboration and success.
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Officer, Conglomerates
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the banking sector. You never know who might have a lead on your dream job at Zenith Bank!
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to the Conglomerates team or hiring managers at Zenith Bank. A friendly email can go a long way!
✨Tip Number 3
Show off your skills! Prepare a portfolio that highlights your experience in client relationship management and KYC compliance. Bring it along to interviews or networking events to impress potential employers.
✨Tip Number 4
Keep learning! Stay updated on banking trends and regulations, especially those related to trade finance. This knowledge will not only help you in interviews but also show your commitment to the industry.
We think you need these skills to ace Relationship Officer, Conglomerates
Some tips for your application 🫡
Show Your Passion for Banking:When writing your application, let your enthusiasm for the banking sector shine through. We want to see how your experiences and interests align with our mission at Zenith Bank, especially in supporting trade and investment flows between Nigeria and Europe.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Relationship Officer role. Highlight relevant skills like client relationship management and KYC experience, and don’t forget to mention any specific achievements that demonstrate your ability to contribute to our Conglomerates team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application reaches us promptly and allows you to easily track your application status. Plus, it’s a great way to show your initiative!
How to prepare for a job interview at Zenith Bank (UK) Limited.
✨Know Your Stuff
Before the interview, make sure you thoroughly research Zenith Bank and its operations, especially in relation to the Conglomerates team. Understand their services, recent achievements, and how they leverage trade between Nigeria and Europe. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Skills
Prepare to discuss your organisational and interpersonal skills, as well as your experience with KYC/KYB processes. Be ready to provide specific examples of how you've successfully managed client relationships or contributed to a team’s performance in previous roles. This will demonstrate your fit for the role.
✨Practice Makes Perfect
Conduct mock interviews with a friend or mentor to practice your responses. Focus on articulating your thoughts clearly and confidently, especially when discussing your experience in banking or financial institutions. This will help you feel more comfortable during the actual interview.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. Inquire about the bank's future strategies, the team dynamics within the Conglomerates department, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
