At a Glance
- Tasks: Support the Payments team in processing transactions and ensuring customer satisfaction.
- Company: Join Zenith Bank, a leading bank bridging trade between Nigeria and Europe.
- Benefits: Competitive salary, learning opportunities, and a healthy work-life balance.
- Other info: 12-month FTC with excellent career development prospects.
- Why this job: Be part of a dynamic team making a real impact in international banking.
- Qualifications: Excel skills, attention to detail, and strong communication abilities.
The predicted salary is between 40000 - 40000 £ per year.
About Us: Zenith Bank (UK) Limited (ZUK) is a subsidiary of Zenith Bank PLC, one of the top banks in Nigeria. The bank was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure. Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success. With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5-year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent.
Role Overview: Support fellow members of the Payments team in the processing of transactions for various denominations of customers. Interaction with other areas of the Bank will be required to ensure SLAs and customer satisfaction targets are realised.
Role Responsibilities:
- Process Payments, Corp, WM, Group, Internet Banking
- Payment positioning
- End of Day Queue Checking
- Complaint’s reporting
- Investigations
- Timely handling of emails
- Compliance with the FCA/PRA’s Individual Conduct Rules as outlined below
Skills/Knowledge Required:
- Excel experience essential
- Attention to detail
- Aptitude to learn
- Problem solving
- Good communication skills
- Able to multi-task
- Ability to work under pressure
- Ability to meet deadlines
- Decision making
- Excellent numeracy skills
This is a 12 Month FTC position paying up to £40,000 based on experience.
Payments Officer in London employer: Zenith Bank (UK) Limited.
Zenith Bank (UK) Limited is an excellent employer that prioritises the well-being and professional growth of its staff, offering a supportive work environment that encourages a healthy work-life balance. With a commitment to continuous learning and development, employees are empowered to enhance their skills while contributing to the bank's strategic goals in a dynamic and culturally rich setting. Joining Zenith Bank means being part of a forward-thinking team dedicated to excellence in banking services between Nigeria and Europe, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Payments Officer in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Zenith Bank through LinkedIn or industry events. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your Excel skills and understanding payment processes. We want to show that we’re not just good on paper but can also handle the real deal under pressure.
✨Tip Number 3
Practice common interview questions related to problem-solving and customer service. We need to demonstrate our ability to multi-task and meet deadlines, so let’s have some solid examples ready!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows we’re genuinely interested in being part of the Zenith Bank team.
We think you need these skills to ace Payments Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payments Officer role. Highlight your relevant experience, especially in processing payments and using Excel. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Zenith Bank and how you can contribute to our goals. Keep it concise but impactful!
Showcase Your Skills:Don’t forget to showcase your problem-solving abilities and attention to detail in your application. We value these traits highly, so give us examples of how you've used them in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Zenith Bank (UK) Limited.
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payment processing and the specific services offered by Zenith Bank. Familiarise yourself with terms like Corp, WM, and Internet Banking, as well as any recent changes in regulations that might affect the role.
✨Show Off Your Excel Skills
Since Excel experience is essential for this position, be prepared to discuss your proficiency. Bring examples of how you've used Excel in previous roles, whether it's for data analysis, reporting, or managing transactions. If possible, practice some common functions and formulas beforehand.
✨Demonstrate Attention to Detail
In a role where accuracy is key, be ready to showcase your attention to detail. You could mention past experiences where your meticulousness made a difference, such as catching errors in transactions or ensuring compliance with regulations.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Think of specific examples where you've successfully navigated challenges, especially under pressure. This will show your aptitude to learn and adapt, which is crucial for the Payments Officer role.
