At a Glance
- Tasks: Lead product development and ensure quality standards in a dynamic FMCG environment.
- Company: Join a successful FMCG manufacturer known for innovation and customer satisfaction.
- Benefits: Competitive salary, professional development, and a chance to work with senior leadership.
- Other info: Exciting opportunities for growth in a collaborative and fast-paced setting.
- Why this job: Make an impact by launching new products and ensuring top-notch quality.
- Qualifications: Experience in Technical, Quality or Product Development roles is preferred.
This is an exciting opportunity to join a highly successful and growing FMCG manufacturing organisation supplying innovative products to a diverse customer base across the UK and Europe. Operating within a highly regulated environment, the business is committed to quality, innovation, customer satisfaction and continuous improvement.
As Technical Support Manager, you will play a key role in supporting the development and launch of new products whilst ensuring existing product ranges continue to meet the highest standards of quality, compliance and customer expectations. This position offers the opportunity to work closely with senior leadership, customers, sales teams and quality professionals in a business that values technical excellence and professional development.
As Technical Support Manager, you will be responsible for leading and managing all New Product Development (NPD) and Existing Product Development (EPD) activities across the site. Working closely with the Technical Director and commercial teams, you will coordinate the technical aspects of product launches, maintain customer and product specifications, oversee artwork approvals and manage packaging and chemical compliance requirements. You will conduct competitor product analysis, support site audits, coordinate product validation activities and ensure all technical documentation is maintained to the highest standard. The role will also involve supporting the creation of Production Information Files, managing raw material documentation and working closely with Quality and Operations teams to ensure successful product launches and ongoing customer satisfaction. This is a highly visible role requiring excellent communication, project management and technical problem-solving skills.
ZAP are searching for candidates with previous experience within a Technical, Quality or Product Development role within a FMCG manufacturing environment. An audit qualification would be advantageous but not essential.
Technical Support Manager employer: Zenith Advisory Partners
Join a dynamic FMCG manufacturing organisation in Leicester that prioritises innovation, quality, and customer satisfaction. As a Technical Support Manager, you will benefit from a collaborative work culture that encourages professional growth and offers opportunities to engage with senior leadership and diverse teams. With a commitment to continuous improvement and a focus on technical excellence, this role provides a rewarding environment for those looking to make a meaningful impact in product development.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Manager
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG industry, especially those who work in technical support or product development. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and problem-solving skills. Think of real-life examples where you've tackled challenges in product development or quality assurance. We want to see how you shine under pressure!
✨Tip Number 3
Showcase your passion for innovation and customer satisfaction during interviews. Share your ideas on how you would improve existing products or launch new ones. This is your chance to impress them with your forward-thinking mindset!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Support Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Support Manager role. Highlight your experience in FMCG, product development, and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team's success. Be sure to mention any specific experiences that relate to the job description.
Showcase Your Communication Skills:Since this role requires excellent communication, make sure your application reflects that. Use clear and concise language, and don't forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Zenith Advisory Partners
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the company’s product range and any recent launches. This will not only show your interest but also help you discuss how your experience aligns with their needs in product development.
✨Brush Up on Compliance Knowledge
Since the role involves ensuring compliance with regulations, it’s crucial to understand the relevant standards in the FMCG sector. Be prepared to discuss how you've navigated compliance issues in past roles and how you can apply that knowledge here.
✨Showcase Your Communication Skills
As a Technical Support Manager, you'll need to communicate effectively with various teams. Prepare examples of how you've successfully collaborated with different departments or stakeholders in previous positions to highlight your teamwork abilities.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your technical problem-solving skills. Think of specific challenges you've faced in product development or quality assurance and how you resolved them. This will demonstrate your critical thinking and adaptability.
