Zendesk is seeking a Senior Platform Architect to act as a technical strategist for enterprise customers, guiding AI-enabled platform design and driving measurable outcomes. You will lead POCs, advise on architecture, and integrate Zendesk within complex enterprise ecosystems.
You will collaborate with sales, product, and engineering to translate technical concepts into business value, aiming to exceed bookings and retention targets while working across global Zendesk offices with a hybrid model.
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Strategic AI Platform Architect for Enterprise employer: Zendesk
Zendesk is an exceptional employer that champions a fulfilling and inclusive work environment, offering a hybrid model that balances remote flexibility with in-person collaboration. As the RVP of Sales Engineering, you will lead a talented team while having the autonomy to shape technical strategies that influence customer experiences for some of the world's largest brands. With a strong commitment to diversity, equity, and inclusion, Zendesk fosters employee growth through mentorship and leadership opportunities, making it a rewarding place to advance your career in the dynamic field of AI-powered customer experience.
