At a Glance
- Tasks: Lead the Messaging surface for AI Agents, shaping real-time agent conversations.
- Company: Join Zendesk, a leader in customer experience technology.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: High-impact role with cross-functional collaboration and leadership opportunities.
- Why this job: Make a significant impact on how agents interact with customers using AI.
- Qualifications: Experience in product management and a passion for innovative technology.
The predicted salary is between 60000 - 80000 £ per year.
Zendesk is recruiting a Senior Product Manager to lead the Messaging surface within the AI Agents channel.
You will own the end‑to‑end product from needs recognition to execution and results, shaping how agents perform in real‑time conversations.
You will collaborate across channels and platforms, define strategy, and drive adoption and automated resolution metrics.
This role hub is a high‑impact, cross‑functional leadership position within Zendesk’s CX platform. #J-18808-Ljbffr
Senior PM, AI Agents Messaging & Channel Experience employer: Zendesk
At Zendesk, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Product Manager in our AI Agents Messaging & Channel Experience team, you will have access to exceptional growth opportunities, collaborative projects, and the chance to make a significant impact on customer experience. Located in a vibrant tech hub, we offer competitive benefits and a supportive environment that values innovation and creativity.
