Zendesk in the United Kingdom seeks a Senior Platform Architect to act as the technical strategist for our largest enterprise customers, architecting next‑generation service solutions that transform support centers into Autonomous Service Workforces and deliver measurable business outcomes.
You will partner with sales engineering and account teams to run strategic technical discovery, scope complex POCs, demonstrate Zendesk headless capabilities, and advise on security, data models, and
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Senior Enterprise AI Platform Architect employer: Zendesk
Zendesk is an exceptional employer that champions a fulfilling and inclusive work environment, offering a hybrid model that balances remote flexibility with in-person collaboration. As the RVP of Sales Engineering, you will lead a talented team while having the autonomy to shape technical strategies that influence customer experiences for some of the world's largest brands. With a strong commitment to diversity, equity, and inclusion, Zendesk fosters employee growth through mentorship and leadership opportunities, making it a rewarding place to advance your career in the dynamic field of AI-powered customer experience.
