Senior Engineering Manager, AI Agents - Lead & Scale Teams
Senior Engineering Manager, AI Agents - Lead & Scale Teams

Senior Engineering Manager, AI Agents - Lead & Scale Teams

Full-Time 80000 - 100000 £ / year (est.) No home office possible
Zendesk

At a Glance

  • Tasks: Lead and scale teams of engineers to innovate in AI technology.
  • Company: Leading customer service software company in the UK.
  • Benefits: Competitive salary, mentorship opportunities, and a dynamic work environment.
  • Why this job: Unlock the potential of Agentic AI and make a real difference for clients.
  • Qualifications: Strong technical background and experience in team management.
  • Other info: Join a forward-thinking company with exciting growth prospects.

The predicted salary is between 80000 - 100000 £ per year.

A leading customer service software company in the UK is seeking a Senior Engineering Manager to lead AI Agents teams. This role involves managing skilled engineers, driving innovation, and ensuring product quality.

The ideal candidate should have a strong technical background, experience in mentoring, and a proven ability to manage multiple teams effectively.

Join us to unlock the potential of Agentic AI for our clients.

Senior Engineering Manager, AI Agents - Lead & Scale Teams employer: Zendesk

As a leading customer service software company in the UK, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from comprehensive growth opportunities, including mentorship programmes and access to cutting-edge technology, all while working in a supportive environment that values creativity and teamwork. Join us to be part of a forward-thinking team dedicated to unlocking the potential of Agentic AI for our clients.
Zendesk

Contact Detail:

Zendesk Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Engineering Manager, AI Agents - Lead & Scale Teams

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to leading teams and driving innovation. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.

✨Tip Number 3

Showcase your leadership skills! When you get the chance to discuss your experience, highlight specific examples of how you've mentored engineers and managed multiple teams effectively. This will set you apart from other candidates.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Senior Engineering Manager, AI Agents - Lead & Scale Teams

Team Leadership
Technical Background
Mentoring
Product Quality Assurance
Innovation Management
Multi-Team Management
AI Agents Expertise
Customer Service Software Knowledge

Some tips for your application 🫡

Show Your Technical Skills: Make sure to highlight your technical background in your application. We want to see how your experience aligns with leading AI Agents teams and driving innovation.

Emphasise Leadership Experience: Don’t forget to showcase your experience in mentoring and managing multiple teams. We’re looking for someone who can inspire and lead skilled engineers, so let that shine through!

Tailor Your Application: Take the time to tailor your application to our job description. Mention specific projects or experiences that demonstrate your ability to ensure product quality and manage teams effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Zendesk

✨Know Your Tech Inside Out

As a Senior Engineering Manager, you'll need to demonstrate a solid understanding of AI technologies and engineering principles. Brush up on the latest trends in AI agents and be ready to discuss how you've applied these in your previous roles.

✨Showcase Your Leadership Skills

This role is all about leading teams, so be prepared to share specific examples of how you've successfully managed and mentored engineers. Highlight your experience in driving innovation and ensuring product quality, as this will resonate well with the interviewers.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you handle team dynamics. Think of scenarios where you've had to manage multiple teams or resolve conflicts, and be ready to explain your thought process and outcomes.

✨Align with Their Vision

Research the company’s mission and values, especially regarding Agentic AI. Be ready to discuss how your vision aligns with theirs and how you can contribute to unlocking the potential of AI for their clients. This shows you're not just looking for a job, but are genuinely interested in their goals.

Senior Engineering Manager, AI Agents - Lead & Scale Teams
Zendesk

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>