Senior Employee Service Success Manager β€” ITSM/ESM

Senior Employee Service Success Manager β€” ITSM/ESM

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Zendesk

At a Glance

  • Tasks: Drive adoption of Employee Service solutions and optimise workflows for enhanced employee experiences.
  • Company: Join Zendesk, a leader in customer service solutions, focused on employee success.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on measurable results and career advancement.
  • Why this job: Make a real impact by enhancing employee experiences through innovative service solutions.
  • Qualifications: Experience in Customer Success or HR Service Delivery with strong advisory skills.

The predicted salary is between 60000 - 80000 Β£ per year.

Zendesk is seeking an Employee Service Senior Success Specialist in the United Kingdom. This strategic role involves driving the adoption of Employee Service solutions and optimizing workflows for clients to enhance employee experiences. With a strong emphasis on ITSM and internal service delivery, the candidate will guide customers on best practices and engage across service leaders to help realize measurable results.

Relevant experience in Customer Success or HR Service Delivery is essential, along with excellent advisory and communication skills.

Senior Employee Service Success Manager β€” ITSM/ESM employer: Zendesk

At Zendesk, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for career advancement, all while working in the vibrant UK tech scene. Join us to make a meaningful impact on employee experiences and enjoy the unique advantage of being part of a forward-thinking company dedicated to your success.

Zendesk

Contact Details:

Zendesk Recruitment Team

We think you need these skills to ace Senior Employee Service Success Manager β€” ITSM/ESM

Employee Service Solutions
ITSM
HR Service Delivery
Customer Success
Workflow Optimization
Advisory Skills
Communication Skills