At a Glance
- Tasks: Advise customers on Zendesk solutions and optimise internal service workflows.
- Company: Join a leading tech company focused on employee service excellence.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and measurable outcomes.
- Why this job: Make a real impact by driving scalable programs and enhancing customer experiences.
- Qualifications: Experience in ITSM/ITAM and strong advisory skills required.
The predicted salary is between 60000 - 80000 £ per year.
Zendesk is seeking an Employee Service Senior Success Specialist to advise customers on adopting Zendesk Employee Service solutions and optimize internal service workflows. You will partner with Core CSMs, Professional Services, GTM/Sales, Product, and CX Enablement to reduce risk and accelerate value realization across all segments. You will drive scalable programs, guide service leaders and IT admins, and contribute to the ES roadmap to deliver measurable outcomes for large enterprise.
Senior Employee Service Advisor — ITSM/ITAM employer: Zendesk
Zendesk is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to thrive in their roles as Senior Employee Service Advisors. With a strong focus on professional development and growth opportunities, employees are encouraged to enhance their skills while contributing to impactful projects that drive customer success. Located in a vibrant environment, Zendesk offers unique advantages such as flexible working arrangements and a commitment to employee well-being, making it a rewarding place to build a meaningful career.
