SaaS Engagement & Delivery Lead

SaaS Engagement & Delivery Lead

Full-Time 60000 - 75000 £ / year (est.) No working from home possible
Zendesk

At a Glance

  • Tasks: Lead customer onboarding and implementation for exceptional service delivery.
  • Company: Join Zendesk, a leader in powering exceptional customer experiences.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and measurable outcomes.
  • Why this job: Make a real impact by enhancing customer experiences with AI and automation.
  • Qualifications: 5+ years in SaaS project management and strong communication skills.

The predicted salary is between 60000 - 75000 £ per year.

Zendesk is on a mission to power exceptional service for every person on the planet. We are seeking an experienced project manager to own customer onboarding and implementation. The ideal candidate has 5+ years of experience in SaaS project management, strong communication skills, and the ability to manage multiple projects effectively.

You will coordinate cross-functional teams and ensure that projects are delivered on time with measurable outcomes. Join us and help us build exceptional customer experiences powered by AI and automation.

SaaS Engagement & Delivery Lead employer: Zendesk

At Zendesk, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a SaaS Engagement & Delivery Lead, you will benefit from comprehensive professional development opportunities, a collaborative environment, and the chance to make a meaningful impact on customer experiences globally. Located in a vibrant city, our office offers unique advantages such as flexible working arrangements and a commitment to employee well-being.

Zendesk

Contact Details:

Zendesk Recruitment Team

We think you need these skills to ace SaaS Engagement & Delivery Lead

SaaS Project Management
Communication Skills
Project Coordination
Cross-Functional Team Management
Time Management
Customer Onboarding
Implementation Management