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- Tasks: Lead technical sessions and design AI-driven solutions for exceptional customer experiences.
- Company: Top customer service software company in the UK with a focus on innovation.
- Benefits: Hybrid work model, flexibility, and opportunities for professional growth.
- Why this job: Shape the future of customer service with cutting-edge AI technology.
- Qualifications: 5+ years of experience in AI solutions and strong storytelling abilities.
- Other info: Collaborative environment with strategic engagements and compliance focus.
The predicted salary is between 48000 - 72000 £ per year.
A leading customer service software company in the UK is seeking an experienced Solutions Consultant to lead technical discovery sessions and architect AI-driven solutions for amazing customer experiences. You will collaborate cross-functionally, drive strategic engagements, and ensure compliance throughout the sales cycle.
Ideal candidates will have:
- Over 5 years of relevant experience
- A deep understanding of AI technologies
- Strong storytelling skills
The role offers a hybrid work model with flexibility for remote work.
Senior AI CX Solutions Architect in London employer: Zendesk
Contact Detail:
Zendesk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior AI CX Solutions Architect in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your storytelling skills! When you get the chance to chat with potential employers, weave in your experiences and successes in a way that highlights your expertise in AI solutions. Make it memorable!
✨Tip Number 3
Prepare for those technical discovery sessions! Brush up on the latest AI technologies and think about how you can apply them to enhance customer experiences. Being well-prepared will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Senior AI CX Solutions Architect in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AI technologies and customer service solutions. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell your story! Use it to explain why you’re passionate about AI-driven solutions and how your background makes you the perfect fit for this role. We love a good narrative!
Showcase Your Collaboration Skills: Since this role involves cross-functional collaboration, make sure to mention any experiences where you’ve worked with different teams. We value teamwork, so let us know how you’ve driven strategic engagements in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Zendesk
✨Know Your AI Inside Out
Make sure you brush up on the latest AI technologies and trends. Be ready to discuss how these can be applied to enhance customer experiences. Prepare examples from your past work where you've successfully implemented AI solutions.
✨Master the Art of Storytelling
Since strong storytelling skills are crucial for this role, practice articulating your experiences in a compelling way. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them memorable.
✨Understand Their Business
Research the company’s products and services thoroughly. Understand their customer base and pain points. This will help you tailor your answers to show how your skills can directly benefit their operations.
✨Prepare for Technical Discovery Sessions
Think about how you would lead a technical discovery session. Prepare questions that demonstrate your ability to uncover client needs and align them with AI-driven solutions. Show that you can facilitate discussions that lead to strategic engagements.
