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- Tasks: Diagnose performance gaps and create impactful enablement programmes for sales teams.
- Company: Join Zendesk, a leading service-first CRM company with a focus on innovation.
- Benefits: Flexible working options, competitive pay, and a supportive team dedicated to your growth.
- Other info: Collaborative environment with opportunities to experiment and shape the future of enablement.
- Why this job: Make a real impact by enhancing sales performance through creative solutions and AI exploration.
- Qualifications: 2+ years in sales enablement and a knack for designing engaging training programmes.
The predicted salary is between 35000 - 45000 £ per year.
At Zendesk, we believe that great salespeople deserve great enablement. We're looking for a curious, energetic GTM Enablement Associate to join our team and help our go-to-market organisation perform at its best. This is a role for someone who genuinely loves diagnosing the "why" behind performance gaps and gets excited about turning those insights into impactful programmes that stick.
You'll work closely with sales, revenue operations, and broader enablement stakeholders to design, build, and deliver enablement experiences from start to finish. You'll bring fresh ideas, experiment boldly, and treat every iteration — perfect or not — as a learning opportunity that makes the next programme even better.
This is an exciting time to join the team as we lean into the ways AI is transforming how we enable our people. We want someone who is genuinely curious about these possibilities and eager to explore how AI tools can make enablement smarter and more effective.
What You'll Do
- Diagnose and design — Identify gaps in sales knowledge, skills, and performance through data, observation, and stakeholder conversations, then develop creative, practical enablement solutions to address them.
- Build end-to-end programmes — Own the full lifecycle of enablement initiatives: from needs analysis and content creation through to launch, delivery, and measurement.
- Facilitate and present — Deliver training sessions, workshops, and learning experiences to GTM audiences with confidence and energy, adapting your style to the room.
- Experiment and iterate — Propose new ideas, pilot them, and use feedback and results to continuously refine your approach. We celebrate what we learn from programmes that didn't go quite to plan just as much as we celebrate the wins.
- Embrace AI — Actively explore how AI tools can enhance content creation, personalisation, and programme delivery, sharing what you learn with the wider team.
- Collaborate cross-functionally — Partner with sales leadership, revenue operations, product marketing, and other stakeholders to ensure enablement is aligned with business priorities and embedded in the way teams work.
- Measure what matters — Define success metrics for your programmes and track outcomes to demonstrate impact and inform future priorities.
What We're Looking For
Experience
- At least 2 years of experience in a sales enablement, revenue enablement, or GTM enablement role.
- Demonstrated experience designing and delivering enablement programmes from scratch — not just contributing to them.
- Familiarity with enablement tools and learning platforms (e.g., Highspot, Seismic, Gong, or similar).
Skills & Mindset
- A natural curiosity and analytical instinct — you enjoy digging into performance data and asking "why?" until you find the real issue.
- Creative problem-solver who can connect a business challenge to an enablement solution that people actually want to engage with.
- Comfortable presenting to and facilitating sessions with sales audiences of varying seniority levels.
- A genuine enthusiasm for AI and a willingness to experiment with how it can improve your work and the outcomes for the people you enable.
- Collaborative and proactive — you bring ideas to the table and follow through on them.
- Growth mindset — you learn as much from a programme that missed the mark as one that landed perfectly, and you use those lessons to level up.
Nice to Have
- Experience in a SaaS or tech environment.
- Familiarity with sales methodologies (e.g., MEDDICC, Challenger, SPIN).
- Experience producing e-learning or digital content alongside instructor-led training.
What You'll Get
- A supportive team that is invested in your development and your career — we take learning seriously, for ourselves as well as the people we enable.
- The opportunity to make a real, visible impact on GTM performance.
- Space to experiment, bring your ideas to life, and shape how enablement evolves at Zendesk.
- Flexibility to be based in London, Dublin, or Lisbon.
- Competitive compensation and benefits, plus everything you'd expect from a global technology company.
GTM Enablement Associate in London employer: Zendesk
Contact Detail:
Zendesk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GTM Enablement Associate in London
✨Tip Number 1
Get to know the company inside out! Research Zendesk's culture, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral — which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales enablement and AI tools. Think about how your past experiences align with the role and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace GTM Enablement Associate in London
Some tips for your application 🫡
Show Your Curiosity: We love candidates who are genuinely curious! When writing your application, highlight your analytical skills and how you've dug into performance data in the past. Share examples of how you’ve identified gaps and proposed solutions.
Be Creative: This role is all about creative problem-solving, so don’t hold back! Use your application to showcase your innovative ideas and how you've turned challenges into engaging enablement programmes. We want to see your personality shine through!
Tailor Your Experience: Make sure to align your experience with the job description. Talk about your previous roles in sales enablement or GTM enablement, and how they relate to what we’re looking for. Specific examples will help us see how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at Zendesk!
How to prepare for a job interview at Zendesk
✨Understand the Role Inside Out
Before your interview, dive deep into the GTM Enablement Associate role. Familiarise yourself with the key responsibilities and how they align with Zendesk's mission. This will help you articulate how your experience fits and show your genuine interest in the position.
✨Showcase Your Curiosity
Since this role values curiosity, prepare examples that demonstrate your analytical skills. Think about times when you identified performance gaps and how you creatively solved them. This will resonate well with the interviewers who are looking for someone eager to explore and learn.
✨Prepare to Present
As you'll be facilitating training sessions, practice presenting a short topic related to sales enablement. This will not only boost your confidence but also showcase your ability to engage an audience, which is crucial for this role.
✨Embrace AI in Your Discussion
Since Zendesk is leaning into AI, come prepared with ideas on how AI tools can enhance enablement programmes. Discuss any relevant experiences you've had with AI in your previous roles, as this will highlight your forward-thinking mindset and alignment with their goals.