Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead innovative Voice AI projects and mentor a talented team.
- Company: Top customer service tech firm in England with a focus on AI/ML.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the exciting field of Voice AI and NLP.
- Qualifications: Experience in speech processing, AI development, and strong leadership skills.
- Other info: Collaborative environment with a focus on innovation and career advancement.
The predicted salary is between 48000 - 72000 £ per year.
A leading customer service technology firm in England seeks a Voice AI Engineering Principal to lead innovative AI/ML initiatives. You will oversee the development of advanced Voice AI solutions, mentor a high-performing team, and collaborate with various stakeholders to drive impactful solutions.
Ideal candidates will have significant experience in speech processing and AI development, as well as leadership capabilities. The position allows for a hybrid working model, combining onsite collaboration with flexible remote work.
Lead, Voice AI Engineering & NLP Innovation employer: Zendesk
Contact Detail:
Zendesk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead, Voice AI Engineering & NLP Innovation
✨Tip Number 1
Network like a pro! Reach out to folks in the Voice AI and NLP space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects in speech processing and AI development. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Research common questions in the Voice AI field and practice your responses. We want you to feel confident and ready to impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lead, Voice AI Engineering & NLP Innovation
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your significant experience in speech processing and AI development. We want to see how your background aligns with the innovative AI/ML initiatives we’re leading at StudySmarter.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to connect their expertise with our needs.
Be Yourself: Let your personality shine through in your written application. We value authenticity and want to get a sense of who you are beyond your technical skills. Show us what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures it gets into the right hands quickly!
How to prepare for a job interview at Zendesk
✨Know Your AI Inside Out
Make sure you brush up on the latest trends in Voice AI and NLP. Be prepared to discuss your previous projects in detail, especially those involving speech processing and AI development. This shows your passion and expertise in the field.
✨Showcase Your Leadership Skills
Since this role involves mentoring a high-performing team, be ready to share examples of how you've successfully led teams in the past. Highlight your approach to fostering collaboration and innovation within your team.
✨Understand the Company’s Vision
Research the company’s current AI initiatives and their impact on customer service technology. Being able to align your vision with theirs will demonstrate your commitment and understanding of their goals.
✨Prepare for Collaborative Scenarios
Expect questions about how you would work with various stakeholders. Think of specific instances where you’ve collaborated across departments to drive impactful solutions, as this is crucial for the role.
